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Reviews of Travellers Motel - New Wing

2.5 out of 5
Travellers Motel - New Wing
730 9th Avenue East, Owen Sound, ON

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 486 reviews" "
Rating 8 - Good. 216 out of 486 reviews" "
Rating 6 - Okay. 85 out of 486 reviews" "
Rating 4 - Poor. 32 out of 486 reviews" "
Rating 2 - Terrible. 20 out of 486 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

ehsan

Disliked: Cleanliness, staff & service, property conditions & facilities
Room did not have all light working. No shampoo or body wash provided. Corridor unclean and smellg
Stayed 1 night in May 2024

8/10 Good

Lynda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This motel shows pride of ownership and a lot of care! The rooms are extremely clean and comfortable. If you are in town for 1 or 2 nights only and simply need a comfy room and shower, this is the perfect place to stay! There are not a lot of extras, like a swimming pool, but it's more than adequate. It's inexpensive and modern and clean. Rooms are equipped with a fridge and microwave. Bathrooms are spotless, include a rain shower and the beds are firm and very, very comfortable! If the owners added a tea kettle, tv instructions, and a few extra towels, the rooms would be exceptional! Travellers should note the driveway for the New Wing is somewhat difficult to see at first glance. Also, unless you have a room facing the parking area, you can't see the parking lot from your room, as is the case for many motels. However, the owners have added multiple security cameras everywhere, including the parking area, to give travellers extra assurance and safety. There's also a restaurant next door offering simple and tasty breakfasts and more! The only thing we were surprized and a bit shocked by was the $200.00 deposit required! After all, we had no pets with us who might ruin carpets, and weren't part of a rowdy group who might destroy property. A friendly explanation of the policy to all travellers would be helpful. Still, all in all, would stay there again.
Stayed 1 night in May 2024

4/10 Poor

DINESH

Business traveller
Disliked: Cleanliness, staff & service
Room wastn't clean.. as soon as i entered the room bedsheet and comforter very thrown on the cough. Bed wasn't made. Clearly someone stayed there before me and no one cleaned the room after them. I got there late at night. I had no option.
Stayed 1 night in May 2024

6/10 Okay

Elizabeth I

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Found little worms live and dead In the bedding and dead ones on the floor.
Stayed 1 night in May 2024

6/10 Okay

Asif

Stayed 4 nights in Apr 2024

10/10 Excellent

Kaytlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and personable check-in.
Stayed 1 night in Mar 2024

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for work so convenient for proximity and very quiet
Stayed 3 nights in Feb 2024

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very low key and quiet
Stayed 3 nights in Jan 2024

6/10 Okay

JESSMER

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The main door is so loud and the heater!
Stayed 3 nights in Feb 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too close to the school
Stayed 1 night in Jan 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an alright place to stay for the night, didnt realize that check in had to be before 10pm, and office wasnt very well signed, when we go there one of the neighbours helped us find the office and woke the lady up so that we could check in
Stayed 1 night in Jan 2024

8/10 Good

Susanne

Travelled with partner
Liked: Amenities, property conditions & facilities
Quit, very clean room, nice friend people that work here
Stayed 2 nights in Dec 2023

2/10 Terrible

Jadyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When trying to enter the office, we ended up waiting outside for two minutes before we could come inside. Then, once inside, was told with a bit of attitude to stand directly in front of the door so they could see us from the back of their home (not at the desk where they could see the whole front.) You have to be over the age of 30 to rent a room, which wasn’t mentioned till we went inside to check in. Overall, the communication and customer service was poor, but there’s hope in the prices.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, friendly staff. I'll be back.
Stayed 1 night in Dec 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Tom

Stayed 2 nights in Dec 2023

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Clean modern rooms. Excellant condition.Good rate . Would come back again.
Stayed 1 night in Dec 2023

8/10 Good

Alex

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Dana

Stayed 2 nights in Nov 2023

4/10 Poor

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smelled and found hairs in bed sheets. Not at all impressed. But you normally get what you pay for
Stayed 1 night in Nov 2023

10/10 Excellent

Arnold

Stayed 5 nights in Nov 2023

6/10 Okay

John

Travelled with partner
Facility appears to be a new add-on to an older style motel. Room was ample, but wardrobe at furthest end from entry, making hang up of coats awkward. Very basic accessories like every other hotel. Good value for a good price.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Stayed 1 night in Nov 2023

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms good price
Stayed 1 night in Oct 2023

10/10 Excellent

kazuyuki

Stayed 1 night in Oct 2023

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff,
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne

Business traveller, Travelled with partner
The person at check in was courteous , nice and efficient .
Stayed 1 night in Oct 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Staff were lovely.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Stayed 1 night in Oct 2023

8/10 Good

North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was inexpensive and easy to book. I was there for only a night and there were no problems
Stayed 1 night in Sep 2023

10/10 Excellent

Sida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

tony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close proximity to hospital
Stayed 1 night in Sep 2023

2/10 Terrible

chirag

Stayed 1 night in Sep 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short stay in Bruce Penisula. Towels and sheets are Perfectly Clean. Pristine! Beds are comfortable and the bathroom was clean and beautiful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Haiyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean & quite
Stayed 1 night in Aug 2023

8/10 Good

Sheena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. It was very difficult tonreach anyone by telephone but in person she eas fantastic. The room was modern and clean but there were several minor issues that left a feeling of corners beijg cut during renovation. For example the bathroom light fixture requires 4 bulbs. Only 2 were working, 1 was empty and 1 was burnt. The plate cover for the bathroom plug was cracked, and pieces were broken right off. This caused the plug to need to be reset everytime you used it. The painting looked fresh but whoever cut the ceiling didnt bother to clean up the mistakes.
Stayed 1 night in Aug 2023

8/10 Good

Garry, Guelph

Stayed 1 night in Mar 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Staff & service
Property is nice
Stayed 1 night in Jul 2023

4/10 Poor

navdeep

Travelled with group
Disliked: Staff & service
Counter service is not good.
Stayed 1 night in Jun 2023

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Comparatively the best place to stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, friendly, nice rooms
Stayed 1 night in Jun 2023

8/10 Good

D. F.

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable, but the room has only one plug for charging phones (in the bathroom), no coffee/tea maker, and no Kleenex. There is no ice cube machine.
Stayed 1 night in Jun 2023

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room in the new wing was spacious, quite clean, had all essentials. No room service during stay, as was announced at check-in, but office was available for any needs. The old part of the motel seems to have long-term guests and does not appear inviting at all, but the new part is different and also off the main and busy road. Still a bit noisy, but not too bad.
Stayed 2 nights in May 2023