Santa Cruz Hotel Guide - Pacific Garden Mall hotels in Santa Cruz, United States of America.

"Great for our one overnight stay. "

" Very good "

"Had to check in/out and discuss any issues over a kiosk that was outside and it was pouring rain. Tv did not work the entire time we were there. Loved how close it was to the boardwalk and wharf"

"Parking is okay. Our room smells old"

"The staff were very nice. The beds were slightly uncomfortable and hard but other than that the hotel was great."

"Proximity to the Boardwalk is a plus! Love that it is only at least 5 min walk. We also lived that there was a pool. The only downside was when we were checking in, we waited for 30 more mins after 4pm because we were told that the rooms were not ready. Though there we were a lot of us who waited that was the first time ever I have to wait for a hotel check in thats why it was kinda disappointing. "

"A very budget room. If you are looking for a cheap place with no frills or extras, this is it. Seemed safe enough. "

"Location is great for walkability-- less than 10 minutes to either the beach or to downtown. Room was very bare-bones and cleanliness was lacking. We wore socks in the room, as laminate flooring felt like it had a film on it. Two bath towels had long hair strands on them, another had a dirt mark. We appreciated the mini fridge, microwave, and updated bathroom finishes, but wish the bathroom vanity was better maintained (dusty in corners & crevices). Simple additions that would improve the stay would be a chair in the room and an additional mirror outside of the bathroom space. We forgot our home pillows-- these were about the size of a throw pillow. But again, the location was good!"

"Parking was easy. Ac working good."