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"Very good staff and great price. Good accommodations throughout the building including kitchen, living room, and laundry room. The rooms were more spacious than my prior experiences living in a hostile hotel. The interior of the building was clean. Rooms were well maintained. The location is within walking distance to downtown Auckland. You may prefer to Uber, but I never needed an Uber. My legs got me everywhere. I would definitely return for another stay on my next trip to New Zealand....

"Nice staff and clean. Excellent hostel !! "

"Yes, the room spotless, and staff helpfull"

"Was happy with the staff at United..unfortunately not so impressed with 'wotif' ( third party booking ).. Got to United only to find there was no room available ( one i had book 2 months in advance)..Had booking references Numbers and whats more ..i actually rang the hotel 2 minutes after i had made the booking ( just to confirm) and they said yes all is fine?? After a 45 minute wait while staff located us a room we had somewhere to stay..( myself and my two sons) one of which was flying out...

"Thevroom i had was a double bed private room .it didnt have any street noiseband was nice and dark due to having internal walls within the building ..a perfect spot if you are just lookingvfor a bed due to early morning flights from tahiti..thestaff were also very helpful organising late taxis . Highly recomend...its also near the port good if u want to whale watch or snorkel."

"nice and clean, walkable distance from piha beach and the drive to bethells beach was easy"

"Staff was amazing"

"Absolutely fantastic retreat close to all the great hikes on the South Island!"

"Lots of fun, not for everyone but we loved it. Make sure you take a towel, can hire one but not supplied as standard. "

"Staff was friendly and helpful. "

"Top notch. Clean, quiet, comfortable and in a good location. "

"Great front desk staff. Excellent location"