Pagi Holidays

The parking was easy, and plentiful. Breakfast was timely every morning and had a variety of options from eggs, fruit, waffles, yogurt, meat, cheese and bread. Located only a 5 min walk from the main strip of town, there were so many restaurant, cafe, ice cream and souvenirs. We would stay here again.

Good: pool bar and restaurant Room for improvement: buffet restaurant, no topper or fitted sheet on the bed

The hotel has great pool facilities and a modern gym for all to enjoy. It was very easy to get to town from the hotel as there’s a bus stop nearby. I was a little disappointed in the cleanliness of our room and shared corridors. The hanging lights shades near the bed were very dusty, and the glass panels in the bathroom area could’ve done with a clean too. The shared corridors looked like it hadn’t been vacuumed in a while.

We LOVED our special stay at the Olivar Suites, our incredible room with the private gate leading to the ocean was so special! The room was luxurious, premium, relaxing and simply fantastic. The food was consistently wonderful, as was the friendly service. There is nothing I can criticise with the location, room, service or stay. 100% perfect and we can’t wait to come back again!

We stayed in a private Sandy Villa with its own pool, and it was amazing – our son even learned to swim within hours, and swimming at night was magical for the kids. The villa itself was spotless and spacious, and the housekeeping team and buggy drivers were brilliant. Unfortunately, the same cannot be said for the reception staff, who were very rude. Sadly, the rest of the resort didn’t live up to the same standard. Part of our villa had a strong sewage smell which took four days to “fix”, and even then the problem never fully went away. The food in the main restaurant was average at best, and the dining experience was stressful, with constant noise and crowds. The drinks were another major disappointment – no branded soft drinks, which feels like such a simple fix. The dining areas, pools (other than the Sandy Villas’ pool), and the beach were all overcrowded, with far too many guests for the facilities available. As for the à la carte restaurants – good luck getting a booking! The Sandy Villas themselves are 5-star quality, but being tied to the sister hotel drags the whole experience down. If food and drinks were available on the villa side, we would return in a heartbeat. Until then, it remains a holiday of two halves – 5-star villa, 2-star resort