Palatupana Hotel Guide - Family Friendly Hotels in Palatupana, Thissamaharama

"Amazing stay! Hotel is spotless and modern, staff friendly, attentive and the cocktails were delightful"

"Amazing staff and magical place! We enjoyed a BBQ dinner and did a morning safari. Facilities could be a bit better maintained but it seems to be a standard in Sri Lanka :) "

"This is an amazing hotel, everything is very special. Rooms are clean and spacious and with lovely views and lots of natural light. The facilities such as the pool and the spa are fantastic. The restaurant really yummy and lovely atmosphere. The staff members are extraordinary. Our son doesn’t want to go anywhere else 😂. He keeps saying, nothing is like the HiltonYala ❤️"

"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no...