Palermo Hotel Guide - Palermo Arsenale hotels in Palermo, Italy.

"The hotel was very nice and clean. The spa was amazing. The room was a little bit dusty, but otherwise the room and bathroom were really good. The breakfast was underwhelming, very basic breakfast and very limited in what was offered, not worth the price for it. Otherwise it was a very pleasant stay, and a decent location."

"Very nice European breakfast. Staff was wonderful. Excellent location. "

"The breakfast was good. They should put a ramp for the step in the breakfast room. We saw a man fall and thank God he didn’t break anything. The annex is so inconvenient to walk a block and 1/2 to go to breakfast. They should only put young people in the annex."

"Excellent hotel close to the city centre with its pedestrianised area and attractions. Traditional and comfortable. Cosy but freshly decorated room. Hospitality tray. Comfortable communal areas. Excellent breakfast. Staff could not do too much for you. Bus from airport stopped about 150m away, so easy to access. Would thoroughly recommend."

"A/C not working. Apparently shut off as to the time of the year and local ordinance? Bare bulb lamp, no shade. 4 hangers. Bathtub/ shower had mildew stains, drain plug laying on the side of the tub probably due to the fact that drain was very slow so we are standing in dirty water. Asked to change rooms which is being accommodated for days 2 & 3, haven’t seen that room yet. "

"I was assigned to a room adjacent to the lounge/dinning area. It was very noisy."

"Nice, modern rooms and great to have two single beds for the kids. Staff was great and nice valet service for having our rental car parked. Good location in the Palermo city center with plenty to walk to. The breakfast provided at the cafe down the block wasn’t that good, so would recommend taking care of breakfast yourself. "

"…"

"To be honest, I am giving 5 stars for Linda in the bar and kitchen staff. She goes over board when my friends told her it is my birthday while me and friends are having a drink at the bar! The management I have been messaging to make it special for my birthday but done nothing even just a welcome sweets or card and didn’t even get back to my message! Linda made it happen anyway! So 5 stars for Linda! Keep up the good work! You are definitely a star!"