Superior Triple Room
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Reviews of Hotel Mediterraneo

Hotel Mediterraneo
Via Rosolino Pilo 43, Palermo, PA

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 640 reviews" "
Rating 8 - Good. 274 out of 640 reviews" "
Rating 6 - Okay. 140 out of 640 reviews" "
Rating 4 - Poor. 55 out of 640 reviews" "
Rating 2 - Terrible. 26 out of 640 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay if you’re visiting Palermo close to everything walkable hotel is clean quiet and the staff is very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, good price and breakfast in a great central location
Stayed 5 nights in Nov 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Breakfast setup was fine.
Stayed 9 nights in Oct 2023

6/10 Okay

Carys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but adequate. I was relieved to find it open when I eventually arrived at 1 am!
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay while in Palermo. Location was key, easy to walk to for most sights and dining. Would stay again. Staff was very helpful and the room equipped with all you would need to feel at home. Would recommend.
Stayed 2 nights in Jul 2023

6/10 Okay

Thomas

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No chance would I stay again
Awful hotel, it’s dirty, and incredibly noisy early in the morning as the cleaner starts cleaning rooms at 6:45, the air condition doesn't work and when you report anything to reception they pretend to not speak English, then serve someone in English behind you, don’t stay there it’s a dump
Stayed 3 nights in Oct 2022

8/10 Good

patty

Stayed 4 nights in Sep 2022

10/10 Excellent

Bharrathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel pushing the boundaries of 3 star living
Very clean comfortable rooms with excellent in-room amenities. The hotel staff are quite friendly and the breakfast buffet is very inpressive. It's location near the Teatro Massimo in the old section of the City also makes it very easy to navigate the city.
Stayed 7 nights in Aug 2022

4/10 Poor

Pinghui

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Gonzalo Ezequiel Maldonado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Location it’s best attribute. Good value for money - FYI if you come with a car there’s a public parking space 2 minutes away from the hotel which is cheaper than parking at the hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, extremely helpful and pleasant. Convenient location. Breakfast cold buffet style. Unfortunately, not insulated so could hear people talking inside/outside hotel. No kettle in room which I found very unusual? Overall, a great stay with lovely staff always available.
Stayed 4 nights in Mar 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive.
English, Spanish without a problem. City centre, good rooms and daily cleaning. Personnel very friendly, would really recommend. Not super luxury (look at the price) but very much worth it.
Stayed 2 nights in Jan 2022

8/10 Good

claudio

Travelled with partner
Liked: Cleanliness
The location is very convenient right in the new centre with all the shops and restaurants but just a stone throw from the historic part of the city with all the main attractions . The building is accessed through a pedestrian street which is quiet with a couple of cafes and non busy bars. We booked a superior room and it was rather spacious and lovely. I inspected one of their standard double rooms too and it looked very basic. The staff was kind and helpful. The main down side of this hotel is the reception. The decoration is very poor and not nice at all. I was a bit worried when I walked into it but then my room. I would recommend to improve the communal areas as a priority to improve the client’s experience.
Stayed 1 night in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a central location
Location very central, just steps from the main pedestrian artery and a few minutes from piazza Verdi, yet quiet. The room was in good shape, perhaps modernised not that long ago, and clean. Breakfast was ok, with a few sweet options and cold cuts so more selection than in many places in Italy. Staff helpful. Overall a good central option in Palermo if you can get a good price.
Stayed 2 nights in Nov 2021

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Amazing location
The hotel is perfectly located for a day walk around the center and within 10 min walk to great nightlife. Condition of the room could have been better but good overall.
Stayed 1 night in Nov 2021

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value. The breakfast was wonderful! Situated right in the center of the old town it was perfect for restaurants and sightseeing. Driving is another story...nightmare traffic and hard to find with direction apps. Definitely recommend the on-site parking. I would recommend this hotel to other travelers and would stay there again.
Stayed 3 nights in Oct 2021

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

10/10 Excellent

Emanuela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money, Greta location
Excellent value for the money, very good location, right in the center but away from the noise, good price, good breakfast, the employees were very nice and helpful. The hotel has been almost entirely remodeled, so it’s a good deal with minor issue.
Stayed 1 night in Jul 2021

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Old but ok
Old. Position great though and friendly staff.
Stayed 1 night in Aug 2020

10/10 Excellent

Tayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Friendly staff Nice breakfast
Stayed 2 nights in Aug 2020

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very centrally located. Had a very comfortable stay and won’t hesitate to go back again.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We liked the Great location and friendly and helpful staff, room was very nice
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
My room was small and I reserved it last minute so I was happy with my room
Stayed 1 night in Sep 2019

4/10 Poor

Andrew

Disliked: Staff & service, room comfort
Rude and uncaring staff
Small, cramped, smelly room with absurdly tiny bathroom on first night. Threadbare towels. Unhelpful desk staff couldn’t care less. Paid for room upgrade for next two nights and was like a different hotel: large, clean, newly renovated room on high floor with balcony. Even the towels were better. Same sad and dismal breakfast in dreary dining room. Won’t go back.
Stayed 3 nights in Jul 2019

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay!
Muy buen valor precio calidad. Super céntrico, camas muy cómodas, habitación y baño muy limpios, y el personal muy amable.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had no hot water in the shower for more 20 minutes. No direction on the room phone how to contact the front desk.
Stayed 2 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, facilities could do with updating.
The hotel is located centrally and is reasonably quiet seeing how close it is to everything. I had a 'studio' room which included a gas hob, fridge, crockery and cutlery, however surprisingly lacked wine glasses and a bottle opener. The room was spacious with a small balcony overlooking the street and was located next to the main hotel where the bar (not ever seen to be open) and breakfast area was. Over the six days I stayed I had minimal interaction with the staff, but when I did they were always helpful and spoke good English.
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PalermoPalermo
Nicely renovated, clean, in a nice area.
Stayed 5 nights in Feb 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up
Outstanding staff---ideal location---terrific breakfast---Two Thumbs Up!!!
Stayed 3 nights in Oct 2018

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the Rough
Great personnel---terrific location---excellent breakfast...
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a place ........ think 2* Russia in the 1970
This “hotel” was the most basic place I have ever had the misfortune to stay. The reception staff were abrupt and rude. As a guest I felt intimidated and looked down upon. The room ....,,,well think dark, dingy, clostriphobic, tatty, if you tried to turn on the air conditioning it sounded like a jumbo jet. The hotel offer free WiFi .... NO, it does not work. The shower (haha) it’s a lose hose that does not fit properly onto its housing and the shower rose Is missing. I stayed 4 nights (one of the nights cost £250 for the most basic of accommodation ) I could go on and on, On leaving I thought I might be asked how I enjoyed my stay - NO of course not, just pay the 9 Euro tax - get stuffed piss off. Terrible place don’t stay there.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally places hotel. Good value for money.
Stayed 2 nights in May 2018

10/10 Excellent

Rick, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
The hotel staff was excellent and vet helpful. The room was clean, modern and well appointed. The hotel was close to everything with easy walking access. Great hotel.
Stayed 2 nights in Nov 2017

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, reasonably priced hotel in a great location.
Overall Nice, clean, comfortable and easily accessible hotel, the reception staff where extremely helpful and I did ask a lot of questions! It was a quiet time of year that I stayed, but even so the hotel just lacked a little 'life', it was very quiet and a tad boring. Decent breakfast, plenty of variety, usual breakfast room in 'cellar' rooms, no nice view, but the waiting staff made up for the lack of that. I would stay again, considering the location, cleanliness and lovely staff.

2/10 Terrible

Patrick , Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst stay in Italy
Ignored at check in, no WiFi in room and despite 2 requests to fix problem no action taken, rude staff (especially older balding guy - the manager???), forgot room clean on second day, dirty floor in room.. I could go on.. They only care about guests 60+ who are in the new wing, we were sent to what looked like the maids quarters - don't break your neck on the broken steps on each floor.. The only poor hotel experience we had on Italy and we stayed in 7 others!!

10/10 Excellent

amada maria, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Nice and quite stay
Response from HotelCustomerCare on 25 Jul 2016
Dear Guest, thanks a lot for having chosen to stay in our hotel. Your comment makes us feel deeply satisfied and we are glad knowing, you could enjoy a positive experience. Thank you. Greetings.

10/10 Excellent

Paul, from Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was incapacitated with an injured leg. the staff could not have been more helpful getting me a doctor, going to pharmacy to get me drugs. My breakfast was delivered and generally they did a superb job. I was most impressed. the room was spacious and had a kitchenette/

8/10 Good

rick, pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
The staff was very friendly and helpful. The location was great and close to areas of interest. The hotel was clean and comfortable and the breakfast was good. I would stat here again and recommend to others. Enjoyable stay.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Check the air condition is working before you book
We booked this hotel because it has air conditioning and was close to where our family live. When we arrived it was 30 degrees outside and we were looking forward to getting to our cool room. Unfortunately when we got to the room we found it was like an oven. On returning to reception we were told the air condition was broken and they were waiting for a part. We had booked for a week and when asked when the air conditioning would be repaired we were told maybe tomorrow. After several nights trying to sleep we purchased two fans as the hotel said they had no fans. My daughter in law who is a Sicilian came to the hotel and spoke with them about the situation that we couldn't put up with the heat in the room. They agreed with her but still did nothing. In the end we went out and purchased two fans in order to get some sleep. How long does it take to get a spare part if that was the problem. Obviously longer than a week! Or was the air conditioning not being put on because it was not yet their summer season. After all this is Sicily where they don't do today what they can do tomorrow!!!

4/10 Poor

Deborah, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
I was surprised when I arrived at this hotel to see that it was not one iota like the photographs I saw online of the rooms. I was very disappointed, it was reminiscent of a doss-house, absolutely no frills attached, no breakfast, no bar, no coffee or tea-making facilities. The carpet was glued right onto the concrete floor and the interior of the room was shabby and dated. The mattress sagged into a hole collectively created by the former inhabitants and the towels and sheets were threadbare. The shower attachment over the bathtub was broken so I would call it a hand-held shower, and the shower-curtain was grimy. The free internet service dropped frequently; the front desk clerk, who spoke excellent English was about as warm and friendly as a hungry bear--I asked for a quiet room and I was given one overlooking the noisy street where the banging and the music never stopped. Never again!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
good location. average- in other areas
Location is great, in the middle of most attractions. Room was OK - average. Staff didn't know English, didn't help when we needed (we ask for a cab - they sent us to catch one, didn't have information about attractions or real maps.)

6/10 Okay

Robyn, GA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Close to tourist attractions. Walking distance.
Early staff was courteous. I felt that the evening staff was in a hurry with his own tasks and we were a waste of his time.

6/10 Okay

Verified traveller

Liked: Staff & service
Adequate budget
Rooms are clean if basic. Corridors dingy, concierge helpful. Breakfast was good though unvarying. Quiet street near busy central area.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Renarta, Taunton, Somerset. England

Liked: Cleanliness, staff & service
Great location
Great location to see the sights of Palermo if travelling on public transport. Hotel staff speak good English and are very helpful. Some rooms need updating but the hotel offers superb value and is in a quiet street which is hard to find in Palermo. Have stayed here several times before and will return again this year. Thoroughly recommend this for a short break.

6/10 Okay

Verified traveller

Nice hotel 5minute walk to 806 bus to monel beach
Advise to travel by bus ,daily ticket E3.40 for all day,tourist convertable red bus not worth the money E20.00 pp