Residence Hotel Gloria sits near Palermo Harbour where multilingual staff receive consistently positive reviews from previous guests. The property features a rooftop terrace, in-room WiFi, bike rentals for city exploration, luggage storage, and personalized tour assistance.
Located in Montegrappa-Santa Rosalia, a neighbourhood in Palermo, Residence Hotel Gloria is near a metro station. Teatro Massimo and Teatro Argento are cultural highlights, and travellers looking to shop may want to visit Ballaro Market and Via Maqueda. Palermo Botanical Garden and Madonna Annunciate are also worth visiting. Visit our Palermo travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Residence Hotel Gloria
This smoke-free residence features self parking, tour/ticket assistance and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Residence Hotel Gloria offers 8 air-conditioned accommodations, with a safe. Digital televisions are provided.
Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Offsite parking available (EUR 10 per night); discounts available
24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 12 per night)
Limited on-site self parking
Family friendly
Children stay free (see details)
Free cot
Food and drink
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
Bidet
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with digital channels
Outdoor areas
Terrace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Smoke-free property
Services and conveniences
Daily housekeeping
Limited-hour front desk
Luggage storage
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
Near a metro station
Near a train station
Things to do
Bicycle rentals
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Outdoor lighting
Security system
General
1 building
2 floors
8 units
Bicycle rentals
Policies
Check-in
Check-in start time: 11 AM; check-in end time: 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 40 per vehicle (one way)
Self-parking fee: EUR 12 per night
Nearby parking fee: EUR 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Residence Hotel Gloria
Residence Hotel Gloria Palermo
Residence Hotel Gloria Palermo, Sicily
Resince Hotel Gloria Palermo
Residence Hotel Gloria Palermo
Residence Hotel Gloria Residence
Residence Hotel Gloria Residence Palermo
Frequently asked questions
Is Residence Hotel Gloria pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Residence Hotel Gloria?
Self-parking is available for EUR 12 per night.
What time is check-in at Residence Hotel Gloria?
Check-in start time: 11 AM; check-in end time: 3:30 PM.
What time is check-out at Residence Hotel Gloria?
Checkout is at 11 AM.
Does Residence Hotel Gloria provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Residence Hotel Gloria located?
Located in Montegrappa-Santa Rosalia, this residence is within 1 mile (2 km) of San Giuseppe Cafasso Church, Ballaro Market and Quattro Canti. Palace of the Normans and San Giovanni degli Eremiti are also within 15 minutes. Palermo Palazzo Reale-Orleans Station is 9 minutes by foot and Palermo Vespri Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Residence Hotel Gloria Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
5.6
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 26 out of 63 reviews
10 - Excellent
26
Rating 8 - Good. 17 out of 63 reviews
8 - Good
17
Rating 6 - Okay. 9 out of 63 reviews
6 - Okay
9
Rating 4 - Poor. 6 out of 63 reviews
4 - Poor
6
Rating 2 - Terrible. 5 out of 63 reviews
2 - Terrible
5
Reviews
Verified
6/10 Okay
shahanaz
12 Aug 2024
Liked: Cleanliness, amenities, communication
The hotel is close to the bus and train stations, and the area is relatively dirty, but the hotel and rooms were perfectly cleaned. Electrical appliances function there barely. There is almost nothing functional. The area was also quieter than other parts of the city. The kitchen needs to be repaired and needs a little more cleaning as no one uses that part. The shortage of electrical power was causing lots of trouble. I was even unable to use the hairdryer with the hot air blower. The cleaner girl was very helpful, and she kept my room clean and tidy always. The communication with the hotel owner was always great. They even let me in early.
shahanaz
Stayed 8 nights in Jul 2024
Verified
10/10 Excellent
GABRIELLA
17 Feb 2023
Liked: Cleanliness, property conditions & facilities, communication
GABRIELLA
Stayed 1 night in Feb 2023
Verified
2/10 Terrible
Rosetta
17 Aug 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was no at the reception desk. The property manager accused me of lying about my kids because there were 2 single beds joined but we were 3 people. My daughter had to sleep in the middle of the 2 beds . The pillows were uncomfortable . There was 1roll of toilet paper. I had to go buy my own. I had no internet service. The kitchen was somewhat clean but you could see their storage room that was messy Nd made kitchen aesthetically unappealing. The night table and desk shelf was dusty .
Rosetta
Stayed 2 nights in Aug 2022
Verified
2/10 Terrible
Jolyane
19 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
L’hôtel à accepter que nous arrivions tard compte tenu de notre heure d’arrivée à l’aéroport. Cependant, aucune indication quand à l’arrivée sans réceptionniste, nous avons patientez dehors sans réponse au téléphone ni à l’interphone, puis quelqu’un a fini par nous ouvrir sans explication et nous avons de nouveau patientez jusqu’à comprendre que nous devions nous même entrez derrière le comptoir de la réception et prendre nos clés de chambre.
La chambre était bruyante et vraiment très sale, nous avons même eu une salle de bain avec la chasse d’eau qui se transformait en fontaine pour inonder la salle de bain.
Nous avons fait par de ce problème dès que possible, la réparation a été faite dans l’après midi, cependant pas de geste, ou de réelle excuse de la par de l’hôtel pour la gêne occasionnée.
Le seule point positif est l’amabilité de la réceptionniste que nous avons heureusement croiser pour notre problème, malgré le fait qu’elle parle uniquement italien.
Jolyane
Stayed 2 nights in May 2025
Verified
4/10 Poor
María Dolores
29 Jun 2024
Disliked: Property conditions & facilities
Habitación con lo imprescindible descuidada con ruido permanente de la caja de electricidad. Sin ningún útil de cocina. Figura que están dentro de los dotación del apartamento. En resumen no volvería nunca.
María Dolores
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
isabelle
8 May 2024
hôtel simple pour quelques nuits , dans un quartier calme à quelques minutes de la cathédrale mais personnel à l’écoute pour une arrivée tardive
isabelle
Stayed 3 nights in May 2024
Verified
4/10 Poor
Achille
1 Jan 2024
Disliked: Cleanliness, room comfort, communication
Delusione
Il soggiorno seppur breve non è stato un buon soggiorno.
Achille
Stayed 1 night in Dec 2023
Verified
10/10 Excellent
Yoselyn Maria
23 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Es un alojamiento bueno, limpieza dentro de lo normal si lo compraras con el precio que se paga.
Yoselyn Maria
Stayed 3 nights in Oct 2023
Verified
4/10 Poor
Gaia
18 Aug 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
La pulizia non è il suo forte. Non abbiamo mai visto la proprietà. Cucina disponibile ma inutilizzabile.
Un hôtel plutôt sécurisé, avec deux portes qui se ferment à l’entrée puis les logements individuels à l’intérieur, rue un peu bruyante et un peu sale mais il y a le bus 109 à proximité qui va dans le centre donc très pratique, quelques commerce et tabac (pour acheter les tickets de bus) à proximité.
Lieu assez ancien mais correct
Personnel ne parlant pas très bien anglais mais on a réussi à bien se comprendre
Bon séjour
Laure
Stayed 3 nights in Aug 2023
Verified
6/10 Okay
Armando
3 Aug 2023
Struttura pulita e in ordine. Unica nota dolente è il quartiere fatiscente in cui si trova.
Rubinetteria vecchia e box doccia con muffa. Finestre che si affacciano sul pianerottolo è cattivo odoro di nicotina in bagno.
Francesca
Stayed 1 night in May 2023
Verified
6/10 Okay
Marco
26 Apr 2023
Disliked: Property conditions & facilities, communication
Il prezzo è buono. Non è lontano dal centro. Manca cura dei particolari: in cattive condizioni maniglie, cucina a gas, doccia, doccetta (che perde acqua), macchie sul muro (che si potrebbero rimuovere con gomma pane), dotazioni scarse di carta igienica e bagno schiuma, assenza quasi continua alla reception e numero che mi aveva contattato che non risponde.
Marco
Stayed 3 nights in Apr 2023
Verified
10/10 Excellent
Giuseppe
31 Mar 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ottima offerta qualità prezzo i dintorni purtroppo sono abbastanza squallidi ma questo non è imputabile alla struttura che purtroppo è allocato in una delle tante traverse squallide di Palermo
Giuseppe
Stayed 1 night in Mar 2023
Verified
8/10 Good
Angelo
8 Sept 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Funzionale
Angelo
Stayed 1 night in Sep 2021
Verified
2/10 Terrible
Verified traveller
29 Aug 2021
Disliked: Cleanliness, room comfort, communication
AC & kitchen & wifi broken! not recommended!
The air conditioning was broken, the kitchen was broken, no silverware, no pots, no plates no glasses, nothing!
The wifi was working one day, one day not, one day yes, one day not...
There were cockroaches in the room, the drains in the bathroom smelled horrible and the area where the hotel is located is bad.
We do not recommend this hotel.
Verified traveller
Stayed 9 nights in Aug 2021
Verified
8/10 Good
Verified traveller
17 Aug 2021
Liked: Cleanliness, communication
Ottima posizione, personale accogliente e disponibile,
Chegamos com uma expectativa e quando vimos nos decepcionamos. A recepcionista só nos deu as chaves e desapareceu. O tampo do vaso de nosso banheiro estava rachada, provocando ferimentos em minha mulher. Não podemos reclamar pois simplesmente ninguém nos atendeu. O Wi-Fi não foi possível ser acessado pelo mesmo motivo acima descrito. O local também não é dos melhores. Foi infelizment, de longe o pior hotel que já fomos.
This small hotel was clean and neat with good furnishings except for the tiny shower which was in need of repair. The hotel staff are helpful. The desk is only manned sporadically and one must ring a bell for attention. It is on a dead end, tiny residential street where one would not expect to find a hotel. The street is not shown on some maps. It is near the University which is in walking distance if you know where you are going.
Liz
Verified
6/10 Okay
Verified traveller
23 Nov 2015
zweckgebundenes Hotel
für kurze Zeit akzeptables Hotel. Für die Preisklasse ok. gut geeignet für Kurztrips.
In a (trashy, safe, authentic) residential neighborhood 20 minutes walk from sights (fine with me) and convenient with just a couple of blocks from a deli, bakery, wine shop and supermarket. It may be more a residence hotel so you get a set of three keys and ring the bell at the front desk to get service, which was good when required. Everything was as described, locals were great, just a bit different from what I'm used to. Palermo grew on me when the rain stopped.
hotel/residence che ha più dell'hotel che del residence. Belle camere,pulitissime, arredate bene e dotate di tutti i comfort. Posizione ideale per Viale delle Scienze e Policlinico.Zona trascurata ma non abbiamo avuto problemi. Palermo è bellissima, peccato che le periferie sono degradate.