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The Ben West Palm, Autograph Collection

4.0 star property
Hotel with 2 restaurants, a quick walk to Clematis Street

Choose dates to view prices

Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, pool loungers
Reception
Lobby
View from property
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • 24/7 front desk
  • Gym
The current price is €213
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 1 min walk - 0.0 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach County Convention Center - 2 min drive - 1.4 km
  • Worth Avenue Mall - 4 min drive - 3.0 km
  • Port of Palm Beach - 8 min drive - 6.8 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 8 min walk
  • West Palm Beach, FL (PBI-Palm Beach Intl.) - 14 min drive

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Nico's Pizza - ‬2 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Spruzzo - ‬1 min walk

About this property

The Ben West Palm, Autograph Collection

Upscale hotel near Clematis Street
Located close to CityPlace and Palm Beach County Convention Center, The Ben West Palm, Autograph Collection provides a poolside bar, a terrace and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Luggage storage, a front desk safe and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 208 individually decorated rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Premium channels, coffee/tea makers and heating

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,791 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 145 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 23 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ben West Palm, Autograph Collection?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at The Ben West Palm, Autograph Collection on 21 Sept 2025 start from €213.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ben West Palm, Autograph Collection pet-friendly?

Yes, The Ben West Palm, Autograph Collection allows dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 145 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ben West Palm, Autograph Collection?

Valet parking is available for USD 57 per night.

What time is check-in at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at The Ben West Palm, Autograph Collection?

Checkout is at 11:00 AM.

Where is The Ben West Palm, Autograph Collection located?

Situated near the beach, this hotel is within a 15-minute walk of Clematis Street and CityPlace. Palm Beach County Convention Center and Worth Avenue Mall are also within 2 mi (3 km). West Palm Beach Central Brightline Train Station (WPT) is 8 minutes by foot and Brightline West Palm Beach Station is 9 minutes.

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The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 458 reviews
Rating 8 - Good. 51 out of 458 reviews
Rating 6 - Okay. 22 out of 458 reviews
Rating 4 - Poor. 14 out of 458 reviews
Rating 2 - Terrible. 15 out of 458 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicoleta Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Javier Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel. I definitely will be coming back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property perfect for attending fireworks on Clematis.
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great but I must mentioned the wonderful the bed was along the pillows and sheet set
Stayed 1 night in Jul 2025

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and nice rooms. Very luxurious
Stayed 1 night in Jun 2025

10/10 Excellent

Gity

Liked: Cleanliness, amenities, property conditions & facilities
Love customer service , my room, view and pool And restaurants and location.
Stayed 4 nights in Jun 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 2 nights in Apr 2025

10/10 Excellent

Elenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good place. The concierge was t helpful but whatever.
Stayed 3 nights in Jul 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great upscale experience
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Beautiful property and wonderful staff!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Amenities
My wife and my love coming to the Ben. Never disappoints. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Will be back
Stayed 1 night in Apr 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025

10/10 Excellent

Szabolcs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the unique charachter of the hote. Extravagant enteriour.
Stayed 2 nights in Dec 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room key fob kept not working and had to be changed a couple of times . Also, city view was actually view of a multi level parking lot
Stayed 2 nights in May 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Jul 2024

4/10 Poor

Edward

Disliked: Cleanliness
Check in was delayed, very noisy and busy at the hotel. Car took 40 minutes to come when we texted the valet. Way over priced for what the hotel is.
Stayed 1 night in Apr 2025

8/10 Good

Caren A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Stayed 1 night in Aug 2024