Palm Springs Holidays

Overall, this is a clean and well-run hotel with the exception of my room. The room has been partially remodeled and looks nice while some parts look really outdated, cheap and dirty. There was hair in my sink and tub and mold around the drain that looks like it had been building up for awhile. There’s no way the bathroom had been cleaned before I arrived in my room. If they will cut corners cleaning the bathroom, made me wonder where else they cut corners in cleaning. The food was good, however. We ate at the cafe, the outdoor restaurant and got snacks from the bar while poolside. All great food. Poolside service was promised but nearly non-existent. We had to ask for a server every day. I think maybe they are understaffed. The location is good if you want to be a little out of the busier parts of Ft Lauderdale so I liked that. And there were plenty of great restaurants nearby. The staff was friendly and helpful. Finally, the website states that self-parking is free but the hotel informed us upon arrival that self-parking was the same cost as valet which makes no sense. I’ve never been to a hotel or self parking in valet is the same price. When I mentioned this to the person who checked me in, she didn’t even respond to me and so that’s why I never mentioned the bathroom issue. I felt that she wasn’t gonna be responsive to that issue, they certainly weren’t gonna be responsive to my bathroom issue so I said nothing.

Beautiful property was very impressed with the extra care the employees give to guests. Our only complaint is that the air doesn't get any colder than 70

I love this hotel.. the location is everyythinggg... the bed is pretty comfortable too.. we slept very well! Clean room.. a couple of minor issues but the front desk fixed the issue immediately! 5 stars for me!

good size room, good breakfast, nice to have the shuttle to the airport.

Perfect place for a solo trip. The area was great, close to pretty much everything you need. Parking was easy. I plan on coming back!