Palmiste Hotels

"Our stay at the Hideaway at Royalton Saint Lucia was truly exceptional. From the moment we arrived, the service and hospitality exceeded our expectations. Our butlers were attentive, professional, and went above and beyond to ensure every detail of our stay was perfect. The bar staff were outstanding — friendly, energetic, and always ready with excellent recommendations and amazing service. A special mention also goes to the Prime Travelers group and the general staff throughout the resort who made the entire experience feel warm, welcoming, and unforgettable. The combination of excellent service, beautiful surroundings, and the genuine kindness of the staff made this one of the best vacations we’ve had. We are already looking forward to returning. Highly recommended!"

"The sargassum was intolerable. They cleaned it up everyday, but the smell was off-putting. Not the fault of the hotel so no dings for that. Most of the staff were very friendly, but not all. Maybe they don’t care for tourists. Definitely a chill in the air on an otherwise balmy island. If we visit St. Lucia again, we’ll be looking for accommodations a little more upscale. Nice for families in a budget, however. "

"Wonderful friendly staff. Excellent location and extensive breakfast choice."

"Our stay at Windjammer Resort was absolutely amazing. The views were breathtaking, the staff was friendly and welcoming, and the overall atmosphere was peaceful and relaxing. The villas were clean and comfortable, and the food options were excellent. We especially loved the beach and the shuttle service around the resort. It was the perfect getaway, and we would definitely return again."

"The Royalton Resort on Saint Lucia is in a beautiful location. It is quite a distant ride from the airport (at least 90 minutes - so be prepared). The staff was excellent; very accommodating and friendly. The pool and beach area were very clean and well staffed - offering towels and bar service. The bars provided a selection of alcoholic and non-alcoholic drinks, but don't expect top shelf without extra cost. There was no food service at the outside bars, which would have been a great addition. The room itself was very comfortable and the swim up pool directly outside was a real plus. The cleanliness of the room left a bit to be desired - we found hairs on the floor and in the sink area. The housekeeping service was very good and restocked our coffee and mini-fridge daily. There were a few negatives: we were having a drink at the Martini bar and I stepped away for a moment and my white shawl was stolen from my chair. Also, the Expedia rep at check in told us we could get breakfast at the Italian restaurant near the pool. When we showed up, we were told that it was closed and we had to return to the buffet. Also, we made reservations for the a la carte meal at the Japanese restaurant. When we arrived, we were told only the Tepanyaki was available and we had to stay as it was too late to make reservation elsewhere. Some people may enjoy the show, but I didn't want to catch a piece of egg in my mouth that was thrown by the chef. Overall, dining was at most a B experience!"

"Very friendly and accomodating staff, delicious meals from all four restaurants on the property and a clean room with amazing views meant our stay was a little slice of heaven!"

"The staff was not friendly in comparison with other stays."

"We had a great stay at Secrets All-Inclusive Resort in Gros Islet, Castries. The resort itself is beautiful and offers a wonderful overall experience, but what truly made our visit special was the staff. From start to finish, we were surrounded by attentive, helpful, and genuinely kind people. A special thank you to Natalia, Aaron, Kashmaya at the pasta station, Sparkles, Selma, Mark Daniel, and Ms. Lydia from housekeeping, along with the many amazing team members at the front desk and bell service. Their exceptional service and warm personalities made all the difference. Highly recommend this resort for not just the amenities, but for the outstanding people who make your stay unforgettable."

"Lovely grounds and cottage. Breakfast was great. Dinners needed more variety if you plan to stay on the property for a full week. Any activities you plan require transportation. Overall a wonderful spot and people!"