Panchimalco Hotels

"Tal vez porque era temporada alta, ví que el hotel no tenía la pulcritud de años anteriores. Algunos zancudos en la zona de la tienda. Algunas alfombras del lobby sucias/maltratadas. Personal de aseo en habitación, muy cortés. Parqueo insuficiente para la temporada."

"We had a great overall stay. The views were absolutely breathtaking, definitely a must-see and one of the highlights of the trip. The complimentary breakfast each morning was fresh and delicious, which was a big plus. The amenities were also very nice, the pool and spa were always heated and well-maintained, making it really enjoyable to relax. However, there were a couple of downsides. The service at the restaurant was quite slow, it often took a long time for staff to come take our order or even ask for drinks. Also, we had requested an ATV tour a day in advance, but were only informed at the last minute that the ATVs were not working, which was disappointing. Overall, it was a good experience, but there’s definitely room for improvement in service and communication."

"Buena ubicación. Parqueo. Desayuno ok"

"Hotel was great. Walking distance to the mall. Breakfast buffet was good different variety. "

"Better breakfast choices needed. Fruit breakfast did not have tropical fruits like papaya or mangoes. Room was very clean and comfortable. Staff was great! Great facilities. I don't have small children, but a dedicated area for little ones would be wonderful!"

"The place was clean and the staff was very polite and friendly. The breakfast was good, something its cold from being out too long as the customers usually forget to close the food tray to keep the food hot/warm."

"Great service and excellent service. "

"Muy satisfecho con este hotel, todos los servicios desde la entrada te hacen sentir muy bien. El personal recepción, de habitación, restaurante bar excelente me encantó y es mi hotel preferido, muy bien merecido sus 5 y mas estrellas. "

"My take on the room… There was a separate/private room, but unfortunately it was very hard to sleep there. And the room had a very strong, unpleasant odor that made it uncomfortable to stay in. The bed near the sliding door felt unstable (tilted), the pillows were very hard. Service was okay, but it could easily be improved. For the price you pay per night, I expected a higher level of comfort and attention to detail. At check-out, no one asked how the stay was, I had to bring it up myself. That kind of customer service really makes a difference. I would love to recommend this place because the setting is beautiful, but these details should definitely be addressed. "