Panorama Route Hotel Guide - Hotels with Childcare in Panorama Route, South Africa

"It was very surprisingly a good place to stay "

"Your response is unacceptable. The Royal Hotel was closed for refurbishment at the time of my booking — a fact that should have been known to Hotels.com before confirming any reservations. It is embarrassing that such a booking was confirmed in the first place, and the stress caused is entirely due to your company’s failure to ensure the property was operational. I will be taking this matter up with my travel insurance provider and expect Hotels.com to review its internal processes to prevent this from happening to other customers."

"This place was fantastic, if a bit aged. We had an issue with a room, and they promptly moved us to a new room with no hassle. The food was mixed, so would recommend trying to find elsewhere "

"Kruger Park Lodge in general is a very nice property. The property is very well kept, clean and well looked after. The facilities are great with the hippo hide where you can watch hippos safely as well as an extremely nice golf course on the property with impala walking on the course. The pool area is very nice and the restaurant (G’s) is good. There is also a lapa area where they do a traditional braai (think bbq on steroids) and a river area you can walk to. All the staff we met were extremely friendly and helpful. It is a spacious 6 sleeper. The unit itself is great with a few little issues such as the shower door does not close and the double bed in the main upstairs bedroom has a mattress that is not very good. Other than that it is a very nice unit. The air conditioner wasn’t working and when we called them the next day they came out and fixed it almost within the hour. The unit is cleaned every day which is very nice. The lodge is 15 minutes from Phabeni gate into the Kruger Park. Also, even though when you are in the lodge you feel like you are out of the city in the bush, it is 5 minutes away from many good shops and restaurants. "