Panza Holidays

PROS: The staff were amazingly helpful and friendly. Breakfast every morning had so many options and was great before going out for the day. We rented a scooter and parking was very convenient. Hotel shuttle every hour was convenient. CONS: AC has to be requested, which isn’t the worst, but very inconvenient when you get back to your room after walking A LOT. Rooms did not come with an iron, which was VERY inconvenient every single day having to go downstairs to iron before getting dressed in your room, it was surprising and annoying TBH. The last shuttle for pickup of the day was 7/7:30PM, which was inconvenient for days that we wanted to do later activities in the city.

Great staff kind and Gentle Great break fast the air conditioning was working well

Great location, great views, superb service!

The hotel is not in Sorrento, but they operate a shuttle bus hourly. If you’re looking for town centre location, this is not for you. The hotel is set high above Sorrento and from the public spaces, commands sensational views across the Gulf of Naples, and an amazing view over Sorrento itself and Vesuvius! It’s a hard view to beat! The hotel & rooms are spotlessly clean, the bar and terrace all have amazing views and the swimming pool is lovely, although was almost bath temperature whilst we were there so ideal. We had partial sea view rooms with balcony on 1st floor (224 and 222 which our daughters had). The rooms really need updating as look very dated and the balcony and partial sea view were just not worth the extra money. Also no coffee/tea making facilities which is always a negative for me. However, beds were very comfortable and the rooms have AC. Restaurant was very good, although we ate quite simply (ie pasta!) and the bar was great - hotel prices obviously. Breakfast was excellent. Same dining room as dinner and a lovely space to eat in. Overall, we really enjoyed our stay and found the staff to be plentiful and universally excellent, in particular the receptionists. Note on travel: it’s worth taking a taxi or using the hotel airport transfer service. Public transport looks good on paper, but the trains are rammed. We did a trip to Pompeii by train and it was so crowded we got an uber back to the hotel. Costly but money well spent!

Very friendly helpful staff