Papagayo Hotels

"Staff was amazing. Disappointed with the food. Got so sick. Had to go to the doctor when i got back home. Either salmonella or shighella. Entertainment got a thumbs down. Enough with the lipsyncing. Would have loved to see more local entertainment . I can see "MJ the Musical" in NYC. "

"Very good for the short stay that we needed it for."

"Unfortunately, the included shuttle wasn’t available for us because all shuttles early in the morning were full. We were offered a taxi at an exorbitant $30. There’s an easy solution run another shuttle! Or have a driver on standby for those that don’t fit in the shuttle. Or offer to pay for the taxi. These early flights run every day. Fix it. "

"The rooms need alot of work. The rooms are not only outdated but they need maintenance. Alot of broken things in the bathroom for example like the glass tiles, outlets, towel hanger by the balcony etc. Our room smelled humid, my clothes left with that smell. We had 3 rooms reserved in the hotel and all 3 rooms looked as bad. Food was amazing!!!! The hotel not only has quantity but quality and the staff was so attentive! Entertainment was great! I give this hotel a 3.5 because of how the rooms looked and how outdated the hotel looks compared to the other side. Also I recommend to add a few more beach chairs by the beach area. We definitely want to come back but stay of the other side of the hotel, it was so much nicer than the side we stayed in. We love Costa Rica! "

"Pools and beach towels wasn’t available right away. You have to wait more than two hours to get a single towel. Found cockroaches in the room and the food needs more variety to choose from. "

"The room says view to the garden but we didn´t have that, very small frigde in one of the rooms"

"Clean rooms and facilities. Friendly and helpful staff. Good selection of food for AI. Beautiful beach. Walking distance to small plazas with restaurants and shops as well as to Marinas."

"Let’s start with the pros: Nice and cozy homely place Not too crowded Nice beach Nice staff Now cons: Chef Christian was horrible, not cooperative even with kids Refused to let us take a jelly sandwich for a full day tour Front staff won’t allow outside cabs if you don’t hire their recommended services Water was not sufficient or bottles not available anywhere on the property "

"Room was dirty. No hot water. Couldn’t get bottled water check in was a nightmare as well as checkout "