Paradisos Holidays

The staff are friendly and nice. They were very helpful, providing information about city tours and helping to book a place for the boat cruise, which was amazing. Some of the cleaners kept coming into my room unexpectedly while I was relaxing. The rooms get cold; however, for some reason, the hot water didn't work at all, and the water was extremely cold for showering. I struggled with this, especially when the temperatures dropped. Finally, the Wi-Fi is extremely poor, and you cannot even use your mobile data in the room, you had to go outside for signal. Overall, it's a great place to stay in Fira, right in the city center and easy to navigate.

Location is beautiful, super clean,

The hotel was really beautiful, breakfast was great very good selection, stuff are really friendly and helpful rooms are very clean, also great location only 3 min walk to the beach and loads of restaurants and shops options and close to bus stations travel to Fira. We had the best time as a family of three.

Very helpful front desk staff gave great recommendations and helped set up transport. Thank you Forty! Property was stunning and had an amazing sunset views of the Caldera. The room was very clean. Bus stop is very close to go to Fira

Amazing stay at Ark Hotel. The customer service was excellent, everyone went above and beyond and really catered to our needs. Interacted with Costas, Penelope and Lisianna who were honestly the most kindest and generous people, always happy to fulfil our requests. I would recommend using the services the hotel provides e.g. the massage services or the excursions they offer as the service is wonderful and it actually turns out to be the most cost effective personally. There’s a few good spots about 10mins from the hotel which offer beautiful food and desserts. Furthermore I was more pleased with this hotel and staff as I requested a private suite due to my religious obligations and they went above and beyond to arrange that for me. They also made sure to help me with the cuisine as I requested halal food and they were happy to provide vegetarian breakfast at my request. Honestly I could not recommend this hotel enough. Thank you so much team, Tahmina and Zaiyed