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Reviews of ibis Paris Alésia Montparnasse 14ème

3 out of 5
ibis Paris Alésia Montparnasse 14ème
49 Rue Des Plantes, Paris, Paris

Reviews

7.6

Good

Rating 10 - Excellent. 119 out of 566 reviews" "
Rating 8 - Good. 250 out of 566 reviews" "
Rating 6 - Okay. 136 out of 566 reviews" "
Rating 4 - Poor. 38 out of 566 reviews" "
Rating 2 - Terrible. 23 out of 566 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Myles

Stayed 4 nights in Dec 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got sick and had to stay in my room 5 hours after the check-out time. The stafff was extremely polite.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Katherine

Travelled with family, Business traveller
Disliked: Amenities
Comfortable beds Good breakfast Parking Some good staff
Stayed 2 nights in Nov 2023

4/10 Poor

Benjamin

Business traveller
Disliked: Room comfort
Stuffy room.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location for getting around Paris being close to Alesia Metro station. Alesia also has excellent places to eat. Breakfast was excellent and the staff were friendly and competent.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

ANDREA

Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant close, English limited,
Stayed 3 nights in Jul 2023
Response from L'équipe de l'Ibis Paris Alesia Montparnasse on 17 Jul 2023
Dear Andrea, Thank you for your feedback, we are sorry about some people english limited. Our restaurant is closed during summer but there is a lot of restaurants nearby, next time, do not hesitate to ask to our reception some advise. best regards,

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from L'équipe de l'Ibis Paris Alesia Montparnasse on 16 Jun 2023
Cher Dylan, Merci d'avoir pris le temps de nous faire part de vos commentaires sur votre expérience à l'ibis Paris Alésia Montparnasse 14ème. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et nous espérons que nous pourrons vous accueillir à nouveau bientôt.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family room was very noisy on the first night as it was next to the lift. Staff was very helpful and moved us to another available room but not a family room because they were fully booked. Our toddler had to sleep in a travel cot which was quite small to what she is used to but we had 2 good night sleep (compared to the first sleepless night)! Room very clean but quite small overall. Staff very helpful.
Stayed 3 nights in Apr 2023
Response from L'équipe de l'Ibis Paris Alesia Montparnasse on 28 Apr 2023
Dear guest,Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

2/10 Terrible

Wissem

Stayed 1 night in Dec 2022

10/10 Excellent

GARY

Stayed 1 night in Nov 2022

10/10 Excellent

Maher

Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
I liked the breakfast program (good food), location, and the cleanliness of the small room. On the negative side, an open window allowed rain in the day before so I had a soaked carpet covered by a baby cot. It was not good.
Stayed 3 nights in Aug 2022

4/10 Poor

Daniel

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly. The area a round was good. You had lots of food and stores in a walking distance. The hotel itself was not recommended. The room was super tiny with stinky sheets.
Stayed 4 nights in May 2022

4/10 Poor

Doris

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, friendly, not bad, not great
It was difficult to find staff that was proficient with English, but that's a minor complaint since I didn't learn French before I went there. The room was very basic. No coffee/tea access, no climate control that worked. It was difficult to sleep because the room was hot and no fan was available. Breakfast was mediocre. We ate dinner there one night and the menu was very limited; items on the hotel channel were not on the actual menu. A TV frozen dinner would have been better. They did have a very nice terrace with comfortable seating and the front desk staff were very nice.
Stayed 4 nights in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very clean, missing the possibility to have some fresh air in the rooms, dining room and other areas.
Stayed 5 nights in Apr 2022

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2022

6/10 Okay

Laura

Travelled with family
Okay stay but will not return to this hotel again.
This hotel was pretty bare bones. On the Saturday we got there, a party was heard down the hall. I checked it out and was amazed that they were able to get 6 people in one room...read into this comment that the rooms are small. Check in staff was friendly, location was good, easy access to the subway and bus lines which were necessary because of a subway strike. COVID testing nearby.
Stayed 3 nights in Nov 2021

6/10 Okay

Carol

Stayed 1 night in Nov 2021

6/10 Okay

Conor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average stay
Very friendly and helpful staff. Room itself was average, chipped paint on walls, socket not working, bedside light not working, no handtowel provided. Would recommend for location and cost if you are only planning to sleep there.
Stayed 2 nights in Nov 2021

8/10 Good

Elie El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2021

2/10 Terrible

altagracia

Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel near Alesia metro station
The room was clean and quiet, I slept very well. The breakfast was not as good as I expected. The location near the Alesia station was good and the area was ok.
Stayed 3 nights in Sep 2021

8/10 Good

Yajaira, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

10/10 Excellent

Brice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live in Paris very close to this hotel. We stayed here for a week since we had an emergency in our apartment. It was such a nice stay during a stressful time. The staff was so accommodating to us, our dog, and our needs. The bed, shower, and breakfast are great too!
Stayed 2 nights in Sep 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great area, it has everything you need around the area.
Stayed 9 nights in Aug 2021

8/10 Good

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2021

8/10 Good

Gill

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Don’t stay here
The bed was horrible, room was so small and felt like a dungeon. It was so dark and the window did not open properly. The air conditioning also did not work and the desk attendant said they would send up a technician and no one ever came.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was good
I called to make an enquiry and the person I spoke to on the other end of the phone was rude.. aside that, the hotel is nice, clean and comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A base with Ibis
The hotel was a convenient location for where we wanted to be, the staff were very friendly and the room was beautifully clean.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a good price!
The hotel is a few minutes away from the station which will take you to all the sights around paris easily. There are plenty of restaurants and supermarkets nearby. The hotel looks fairly new, the staff speak English. The room is a little bit on the small side but very clean and comfortable for the price you pay.
Stayed 3 nights in Sep 2019

4/10 Poor

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Okay, not mind-blowing
There was a heatwave that hit Paris just as I got there and the hotel's AC did not work on the 5th floor, where my room was. I couldn't open the window enough to let any slightly cooler air in at night, either, and sleeping was impossible, even though I was given an oscillating fan by the front desk. The breakfast was tasty, but the number of tour groups and the resulting breakfast rush meant the staff was constantly running back and forth trying to keep up with the demand for coffee cups and silverware. The neighborhood isn't altogether charming, but Rue DaGuerre is pretty and quaint.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Our room was so hot and they had no other rooms available. And wouldn’t give us any credit.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay - twice
We had stayed at this property in 2015 and again now. The locality is good and near to metro as well as by Uber to key attractions.
Stayed 3 nights in Apr 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

WilliamOram, Northampton, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the quiet in our room, and liked the breakfast very much. The room was a bit too small.
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I higly recomend this area in France. Very residental but close to plenty of food and shops and the metro line 4. Also a walk away to other metro line but the 4 is much closer and will get yoi vitrually any where you want to go in Paris. It is a little further away from the center so dont assume every shop speaks english, a little french goes a long way. Say Bonjour and the staff will be a lot nicer. The room was nice but small and thats ok because if your like us you will be out most of the day anyway. House keeping everyday and i recommend the breakfest. It was a small selection but very well done food. Overall would stay again, what sold me was the area. Far engough away from the bustle of Paris but close enough to be in central paris in 10 to 15 mins tops.
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Relatively close to everything. I would definitely stay again, but maybe at an Ibis closer to the Eiffel Tower.
Stayed 4 nights in Oct 2018
Response from HG on 12 Nov 2018
Madame/Monsieur MOLIERE, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Paris Alésia Montparnasse 14cme. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

2/10 Terrible

Michael J

Disliked: Staff & service, property conditions & facilities
Got to hotel and they only had 2 rooms left instead of the four confirmed rooms. 2 pairs had to go and stay in another hotel for 1 night and then the rooms we were left with should have been twin rooms but one was a double. Not good on a lads trip! It took them over an hour and half to sort this, with no proper explanation of how they had overbooked. At least another two couples were told the same when they turned up.
Stayed 2 nights in Sep 2018
Response from HG on 10 Nov 2018
Dear , Thank you for taking the time to write to us following your stay at ibis Paris Alésia Montparnasse 14cme. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Ibis hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Madam / Sir, in the expression of our best feelings.

8/10 Good

Lauryn, England

Liked: Cleanliness, room comfort
Very good for price
Extremely comfortable bed. Room was small but we paid a small price so can’t really complain. Quite dusty. Excellent black out curtains and double doors block out noise.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
had to change room 3 times .one room was very small the size of a closet room 602. next room look out the window was facing the poubelles. garbage bin, the breakfast was ok the first day but keep reducing the contents everyday.not worth 10 euros. the electricity went out for more than 2 hours no elevator no airco was force to use flashlight from phone to get downstairs almost trip. the staff at the front desk was very courteous. but won,t be returning .
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Eurostar, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis delivered
Great to have air conditioning that worked during the heatwave. In a nice area with bars, shops Breakfast - large selection,nice little outside area.
Stayed 4 nights in Jul 2018

6/10 Okay

Eoin

Liked: Room comfort
Paris - June
In 32 degree heat the air-con was useless.Temperature at night in rooms was difficult. In extreme city temperatures a bottle of water should be made available in the room. Front office staff were a mixed bag, some friendly, some not at all. All in all, an average hotel for average prices. With some care ant attention it would become a good hotel.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort