Paso Robles Hotel Guide - Casino Hotels in Paso Robles, California

"The hotel is very nice (at first glance) a clean well appointed lobby. The room is large and appears very clean at first glance. When we crawled into bed at night we found two HUGE ugly stains on the top sheet... clearly bodily fluid. The sheets were clean but stained so staff put them on that way (so gross). Staff brought us new linens and we remade the bed. The nighttime staff was very apologetic and nice. Needless to say I did not sleep well. The sheets overall were poor quality, thin and I laid awake all night wondering what other stains were in the bed. In the morning we noticed we had only ONE coffee pod and the sugar/creamer packet was lacking items (napkin and stir stick as well as swt&lo), as if it had been opened We brought this up to Maria at the front desk and asked to speak to Sherry (the manager). "Sherry is off until Wednesday"... period, no accomodation, no apology She actually told my husband to step away from the desk and that he was "not listening" ZERO apology or acknowledgement that the sheets were SO GROSS with obvious liquid sweat stains We requested that Sherry please call so we could and allow us to explain... 48 hours later we have heard nothing. The breakfast was delicious, the young lady serving was sweet and did a great job. But there were SO many other areas lacking attention and staff who were unwilling to make ANY accommodation for the disgusting nature of our bed let alone be kind or apologize. Super disappointed."