Pastena Holidays

We loved the staff, the recommendations, the beautiful neighborhood, wonderful breakfasts, relaxing terrace, and beautiful rooms!

Can’t describe enough how we loved this hotel. Every detail is

The location of the hotel is in a pretty good spot within the city, not overwhelmingly far from any of the well-known attractions. The rooms are smaller than expected, however, and the ACs are horrible. With Rome’s heat and humidity, the room felt warm and humid all the time. Sometimes it felt better to be outside than in the room. The breakfast was very good. Overall, I would say the hotel deserves 3 stars. The hotel itself is very condensed, but there are some nice aspects to it. Not bad experience but I expected better considering what we paid for. After all I am from the US where I’m used to top-quality hotels and service, so I don’t know what’s actually top notch in Rome, but this hotel is pretty decent at best. No major complaints other than the AC situation though.

Good hotel Friendly staff especially Rocco

Stayed at the hotel for a full week. On arrival our room wasn’t ready, even though a number of messages to request a twin room was sent and acknowledged. The room was so dark, no natural light. I asked to move rooms the reception staff was so rude and did not help to resolve our request. Lights bulbs were not working, three of them. Which didn’t help - no natural light either. It was like staying in a cave. See the pictures. One day our room wasn’t serviced by 6pm. I asked reception to resolve and no apology was given. I was made to feel that I was the problem. Breakfast was good but was never offered coffee. We did have an excellent experience on the rooftop bar. Staff very friendly especially the man with milo the dog. He is a real asset to the hotel. Tapas food was perfect. A massive plus is the location. Very easy walking distance to most of the tourist attractions.