Havana Hotel Guide - Pat Thomas Law Enforcement Academy hotels in Havana, United States of America.

"The rooms were disgusting and smelled horrible. I had to get them to move my rooms because the first ones smelled like smoke. The second rooms were filthy and I spent over an hour to clean and make them livable when I shouldn’t have to. The property also authorized two charges on my card before check in and when I asked why they tried to falsify terms and conditions stating that this is part of their policy since they are “overbooked.” Management is no help. You have to reach out to them for days to even get a response. All staff besides the cleaning staff are virtual. Horrible property, horrible customer service and overall horrible experience. "

"I did not have a shower curtain. I had to call several times to get a shower curtain. Finally got one late evening of the 2nd day of my stay. Was told breakfast end at 10 am. Got to breakfast at 915 and was told breakfast ends at 9. Front desk said no one told me 10 am and ro look at the sign. Sign is not visible unless you are told to look almost at the ceiling. Sign say 6 to 9 Monday to Friday. I told her the sig. Says Monday to Friday and waa told she didn't put up rhe Sign. And as long as she knows its always 6 to 9"

"The hotel was very clean and the night clerk was very helpful but the morning clerk was not."

"Loved everything about the physical property. The room was clean, the staff was extremely friendly, and plenty of parking. The breakfast was pretty good with waffles but no other hot food like eggs or sausage. I will recommend that you have the room AC or just the fan going as the hallway tends to be kind of loud with laughing and people. Once I turned on the AC, the white noise drowned out the hallway noise. All in all a great place to stay "

"The staff was Great , I purchased breakfast and it was great as well . The bed was really comfortable. My husband loved the balcony out back and easy access to the pool. Parked was safe and locked location to family was a plus "

"Did not like the area like a 20 minute drive from FSU"

"Breakfast was good. Staff was excellent."

"Great breakfast"

"I had a great stay. Very clean "