"Great stuff very friendly could be more helpful if they inform us about all features of the hotel with asking specifically for that but overall 5 starts recommended "
"Disappointed. For a premium stay, the service was budget-tier. There is a major lack of communication here: they brought the wrong HDMI cable, and then questioned us at checkout about where it was because the staff hadn't tracked that we’d already returned it. To top it off, I was interrupted mid-conversation while eating on the 33rd floor to be told flip-flops weren't allowed—despite zero signage. For this price, I expect much higher standards and basic coordination."
"Cannot fault this hotel except for it being a little too “Disney” for me. I should have researched it better. Also several problems with reservations at the property restaurants. They were very confused and after four separate calls from them to change restaurant, view and menu I decided to cancel and go elsewhere. But the property itself is very nice, i just personally like a more adult property and a little less costly."
"Second stay here and first time into the Priority Lounge. The hotel is in a good location with many family run seafood restaurants nearby.
The lounge was disappointing and very much like a company canteen. There was only one sofa to relax on. Good staff service and acceptable snack food. The bar range was ok but somewhat limited compared with Club lounges provided by other hotel groups. I am not inclined to pay the extra for lounge access."