Grand Rapids Hotel Guide - Patterson Ice Center hotels in Grand Rapids, United States of America.

"Arrived late due to airport delays and there was no staff to check me in. Napped in the lobby for about an hour before anyone showed up. Confirmed a later check out time and was woken by housekeeping and then the front desk 5 minutes later. Rundown building and equipment. Absolute trash service and amenities. "

"Thank you for taking care of us the night before my dad surgery. Great people, great place! "

"Rooms were nice but you had to pay extra for everything including blow dyers and having your sheets changed. Laundry was on site but it was hard to do. Seemed every time I went to do laundry, one person had all the washers full. The coffeemaker was broken the whole time so we never got free coffee. The internet was the worst. We paid for one day of fast internet and it was worse than the free internet that didn’t work, if that makes sense. The staff was nice though and the building was secure even though it was not staffed 24/7. "

"No hot water "

"Interior condition is a bit dated and needed some refresh. Room was clean and bed was comfortable."

"From the outside, it looks run down. Inside, it’s clean and relatively updated. There was a fridge and microwave in the room. Staff were friendly. Breakfast was good, but didn’t have bacon or sausage. There were waffles, eggs, biscuits, gravy, cereal, bagels, muffins, fruit, and yogurt. The pool was great and we were surprised by a basketball court. Lots of food and shopping to walk to. Overall, loved our stay. "

"Clean. Friendly staff"

"Mediocre place with not a very receptive concierge "

"Didn't seem worth the premium. Kind of a tired property, bath drain broken, no free breakfast."