St. Louis Hotel Guide - Payne-Gentry Historical House hotels in St. Louis, United States of America.

"Clean room. Great staff."

"Lovely, well maintained property, clean and updated room, very comfortable bed, spotless bathroom, good breakfast, on-time shuttle service to the airport, free parking "

"Friendly staff and nice rooms for the price."

"We enjoyed our stay. Very clean , spacious. Highly recommended "

"The lobby and main floor areas were well maintained and left a positive first impression. However, the third-floor hallway felt extremely outdated—like stepping back into the 1970s. In the room, the TV was honestly the highlight of the stay. The office chair had visible stains on the back, and the sitting chair was in such poor condition it’s hard to even describe. The bed was acceptable, but for the price paid and the expectations associated with a Hilton property, it fell short. Overall, this stay was very disappointing for the cost. I would strongly recommend that Hilton senior management visit this property themselves to evaluate whether it meets the brand standards they expect guests to experience."

"Ceiling pouring in water, bar staff was rude and dismissive, expedia sent the wrong reservation date and had to pay again upon arrival. Frustrating experience overall."

"Very friendly staff, the kickback program is great"

"Convenient for the airport"

"No items in the kitchen, not even a coffee maker. I felt uncomfortable touching anything due to the look of filth of surfaces. There was a full sized trash can FULL of water under the sink from an apparent leak. The front desk attendant was just sitting in a back room with a “be back soon sign on the desk” when I was trying to check in. About 15 minutes I was waiting. I didn’t know she was there until I coincidentally coughed and she got up. The front just closes, and is only open during the day - 9am-10pm, I think. I checked out early. Couldn’t be there. "