St. Louis Hotel Guide - Payne-Gentry Historical House hotels in St. Louis, United States of America.

"Very"

"Management was nice, room was clean, great value!"

"Did not used laundry service. AC works excellent, room was comfortable."

"Everything as expected"

"Crystal at the bar was awesome. Food for breakfast was great. Front desk lady was awesome. "

"Great and nice hotel. Will stay again. "

"I stayed at the Best Western Plus by Lambert Airport for one reason only: proximity to the airport. The front desk clearly told me the airport shuttle leaves at 4:00 AM sharp. I came downstairs at 3:55 AM, only to be told the shuttle had already left. There was no apology, no effort to help — just a casual, “Don’t worry, they’ll be back around 4:40.” That might work if my flight wasn’t at 5:20 AM. If I wanted the 4:40 shuttle, I would’ve slept another half hour and come down at 4:30. This hotel’s entire value proposition is its location — right by the airport and in the same lot as the Alamo/National rental center. If they can’t even manage their one essential service — the airport shuttle — what’s the point of staying here? Completely unreliable, dismissive staff, and zero accountability. I’ll be staying anywhere else next time — even if it means walking to the terminal."

"All areas was kept clean and breakfast options was great "

"Everyone was very helpful and kind. Great place to stay"