Pelago Holidays

The young lady that checked us in was so friendly and helpful!!!

This hotel gets 5 stars in my book. The staff was welcoming as soon as we arrived and continued to be help throughout our stay. The rooms were old world elegant and so clean. The breakfast was world class, we have never had such large selections of food that were extremely delicious. They really go above and beyond to treat each of their guests like royalty.

The Borgo was exactly what we were looking for. A great pool, lounge chairs, view of the rolling hills, and wonderful outdoor pool side bar service. Easy access to Siena, Florence, and anywhere else in the area to explore. The decor is dated, but was we loved the unpretentious charm.

The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.

I was given upgrade for free. Very clean, very nice staff, center of all the action . Has the best view of the sunset and Arno river. Love the jacuzzi, best bed and pillows. I’m a serious traveler and had been to a lot of 5 star hotels , and this one felt like I’m in 1! I will surely cone back!