Genoa City Hotel Guide - Pell Lake hotels in Genoa City, United States of America.

"The suite was nice but it wasn’t cleaned very well! Had a cherry pit on the floor; crackers on the floor; I found a dirty Q-tip in the bedroom on the side of the bed! How gross is that?? The refrigerator had water in the bottom of it underneath the drawer! I had to clean that up! There was sand in the hot tub and ants crawling around the hot tub! I told the front desk about it and they did nothing! I also told the maintenance guy about the hot tub stuff and the refrigerator. He checked the refrigerator at least! Nobody else did anything! I did pay enough for the rooms and I expect to walk in to a room/and a hot tub to be clean! Don’t you think? How would you feel?"

"Nice waterpark"

"👍"

"So the property was nice but there were a few oddities when we compare to other facilities. The room door opens directly into the bedroom, so you have to walk through the bedroom to get to the rest of the rooms. Somewhere it mentioned they had dvd players in the rooms but there were none to be used (we called the main desk). Most facilities have a pizza pan, but again there were none (called again). They have on-site gas barbecues but there were no tongs in the rooms or alongside the BBQs."

"Nice breakfast, pleasant staff, clean room with comfortable bed. Inly complaints were thin walls ( I could hear neighbor coughing) and a SUPER cold pool. Pool was small, but ok for our 3 grandkids to play. If there had been more people it would have been crowded."

"We all enjoyed our time there. The kids had fun with the play room. Everything was great."

"Great property"

"Friendly host from start to finish. The place was great and fit three families and our young kids. The bonus room was great and definitely let everyone spread out. Place was super clean and spacious - would be even better in the summer. "

"Upstairs and basement was not heated good it’s gives discomfort "