Pembroke Hotels

"The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to make some tea or brush my teeth. I went to the front desk and ask for water- they gave me 2 little bottles and said I would have to pay if I want more. Maintenance came by and said it was not an easy fix. Same time a couple in a room about four rooms down from mines heard the conversation and stated that they were about to go to front desk to report the same issue. This hotel has always been the one that I stayed at on every visit to Tobago. Service has always been excellent. Clearly something has changed and I am hoping whatever shortcomings they’re experiencing is going to be short lived. I’m not writing off this hotel- I will be going back again. "

"This place is a motel not for sun seeking vacationers. Furniture is ikea, not commercial grade. Occupants are there for 1 day or night. Taxi driver said a hooker spot. The place is clean and sound.proof. No one uses the pool, there are no pool chairs to lounge. The staff was very nice. The owner let me borrow hangers, since there are none in the hotel. "

"Room cleanef every day, airport and beach shuttle amazing, staff friendly and professional, reception staff welcoming."

"Excellent room view and amazing , professional, friendly staff. Definitely would return"

"The environment is serene! There’s a vegetable garden and beautiful plants on the property. I prefer being indoors, but could not resist spending time outdoors, the layout is practical, but beautiful, inviting, cosy and tranquil."

"It was visible but did not use the pool"

"Personal guest information should never be shared with outside individuals. Regardless of whether the staff or administration personally know someone, a guest’s presence and details should remain confidential. Privacy and security are fundamental expectations when staying at any hotel."

"Ocean vlew clean room .No soap, telephone or workinv tv "

"The room was good. Only had a WiFi issue when I first got there "