George Town Hotel Guide - Penang City Hall hotels in George Town, Malaysia.

"Not really. Was preset menu and ordered and then wait. I usually like grab and go if there is no buffet option"

"Great stay in this unique hotel. The property has been carefully renovated to an exceptionally high standard. Our room was extremely spacious and very well equipped, with efficient air conditioning. Breakfast is served in the beautiful courtyard and provides an extensive choice of options. Staff are friendly and helpful."

"The hotel is a bit outdated. The hotel needs to be renovated and the cleaners need to be more vigilant after cleaning the room. My room was left open the entire time when we were out. And after going out the whole day, I would like to have a nice shower and go to bed but there is no shower gel left. "

"We booked an Executive Premier King room, it is spacious. A fruit basket was presented to us on arrival. Breakfast was included. We had access to Executive Lounge whole day. Free cocktails in the evening. Afternoon tea is served. Very friendly and courteous staff. Good city centre location. 1st Avenue Shopping Mall across the road. Local city attractions are not far from here. Water dispensers at lift lobby. Convenient and no worry stay. Recommended."

"Beautiful hotel,clean spotless rooms,everything you need at breakfast and a great location. Our 3rd visit to the hotel and certainly won't be the last."

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"Clean and nice"

"Comfortable room "

"Never had breakfast at the hotel as there were lots of places open"