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Reviews of Americas Best Value Inn Pendleton

2 out of 5
Americas Best Value Inn Pendleton
201 Sw Court Ave, Pendleton, OR

Reviews

7.6

Good

Rating 10 - Excellent. 276 out of 982 reviews" "
Rating 8 - Good. 376 out of 982 reviews" "
Rating 6 - Okay. 206 out of 982 reviews" "
Rating 4 - Poor. 86 out of 982 reviews" "
Rating 2 - Terrible. 38 out of 982 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host were friendly.
Stayed 1 night in May 2024
Response from Sonia on 22 May 2024
Thanks so much for sharing your experience with us. we hope to see you again!

2/10 Terrible

Ruth, Walterboro

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sonia on 22 May 2024
Dear guest thankyou for your response. sorry we didn't meet your expectations.

6/10 Okay

Micheal

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a pretty ok place for the price
Stayed 2 nights in May 2024
Response from Happy on 19 May 2024
Dear Micheal, Thanks for taking the time to review ABVI Pendleton.

10/10 Excellent

Sylvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in May 2024
Response from Sonia on 19 May 2024
We are glad you had a good experience and hope to see you again! Thank you for 5* review. ABVI team

8/10 Good

Brian

Travelled with family
Liked: Staff & service
Very good continental breakfast. Quiet at night Room was a bit dated. tV was in “large screen” mode, so could not view entire picture. I was not able to adjust the TV.
Stayed 1 night in May 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sonia S on 28 Apr 2024
Dear guest, Thank you for giving us 4 stars. Appreciate your Business

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable king bed, nice having a fridge and microwave. Breakfast was good. Parking spots are tight.
Stayed 5 nights in Apr 2024
Response from Angel on 21 Apr 2024
Hi Kim, Thanks for taking the time to write a review. We our pleased to hear that you enjoyed your stay with us. Look forward to you being our guest again in the future.

10/10 Excellent

Reine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Happy on 17 Apr 2024
Dear Reine, Thanks for taking the time to rate ABVI Pendleton.

8/10 Good

Evelyn Eyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good one night stay and at first tv wasn’t working
Stayed 1 night in Apr 2024
Response from Happy on 17 Apr 2024
Dear Evelyn Eve, Thanks for taking the time to leave a review. We appreciate your business and apologies for any inconvenience you may have.

8/10 Good

Curt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event at the convention center and this place worked perfectly.
Stayed 1 night in Apr 2024
Response from Happy on 15 Apr 2024
Dear Curt, Thanks for taking the time to review ABVI Pendleton. Glad to know that your stay was perfect. Hope to see you again.

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Great breakfast.
Stayed 1 night in Apr 2024
Response from Happy on 13 Apr 2024
Dear Joseph, Thanks for taking the time to leave a review. We appreciate your business and hope you be our guest again.

8/10 Good

Ronald

Liked: Cleanliness, staff & service
somewhat rustic decor
Stayed 1 night in Apr 2024
Response from Angel on 13 Apr 2024
Hi Ronald, Thanks for taking the time to write review. We our pleased to hear that you enjoyed your stay with us.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Happy on 13 Apr 2024
Dear Mike, Thanks for taking the time to rate ABVI Pendleton.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2024
Response from Happy on 10 Apr 2024
Dear Audrey, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope you be our guest in future.

4/10 Poor

Sheila, West Bountiful

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man on the front desk was very unfriendly. He made me feel like i was a criminal and our toilet in the room was pullged up
Stayed 1 night in Apr 2024
Response from Sonia s on 8 Apr 2024
Dear Sheila. we are sorry to hear about your experience. we are committed to providing good customer service. We apologize for any inconvenience you had. ABVI team

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal
Stayed 1 night in Apr 2024
Response from Happy on 5 Apr 2024
Dear Julie, Thanks for taking the time to leave a review. We appreciate your business.

6/10 Okay

Carla

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was short with me for smoking at my vehicle 100ft from the building.
Stayed 1 night in Feb 2024
Response from Angel on 29 Mar 2024
Dear Carla, We apologize for any inconvenience this may have caused. We do have a designated smoking area located at the far end of the parking lot. Hope you enjoyed your stay with us.

6/10 Okay

Debbie

Stayed 1 night in Mar 2024
Response from Happy on 18 Apr 2024
Dear Debbie, Thanks for taking the time to rate ABVI Pendleton.

10/10 Excellent

Cynthia, Everson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous place to stay, the walkability is fabulous.
Stayed 1 night in Mar 2024
Response from Happy on 27 Mar 2024
Dear Cynthia, Thanks for taking the time to review ABVI Pendleton. We appreciate you business and hope you be our guest again.

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise.
Stayed 3 nights in Dec 2023
Response from Happy on 27 Mar 2024
Dear Josie, Thanks for taking the time to rate ABVI Pendleton. We appreciate your business and hope to see you being our guest again.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Good breakfast options. My son's loved making their own waffles. The room was clean and the beds were comfortable. I couldn't get the hair dryer to work one day but was brought one to use right away. I would definitely stay here again!
Stayed 4 nights in Mar 2024
Response from Happy on 23 Mar 2024
Dear Dana, Thanks for taking the time to leave a positive review. We appreciate your business and hope you to be our guest again.

10/10 Excellent

Sharlene

Stayed 1 night in Mar 2024
Response from Sonia on 4 Apr 2024
We Appreciate your Business and Thanks for taking time to give us stars.

6/10 Okay

Grace

Business traveller
Liked: Staff & service, amenities
The staff were great when I checked in. Seems like it’s run by a family that cares about their guests. The room however was solid for the value but I found random hairs in the bathroom and some of the furniture was broken and just could use an overall update.
Stayed 1 night in Mar 2024
Response from ABVI Team on 13 Mar 2024
we apologize for any inconvenience you had. our goal is to keep our customer happy. we will try to resolve this issue, but we appreciate your kind words towards our staff. we look forward to serving you again

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities
The accommodations were reasonably priced given the event in town. The breakfast had my favorite breakfast sandwich. What concerned me was the cleanliness of the bathroom. Hair in the tub and on the floor. The tub enclosure was kind of grody. The air conditioning unit had a loud fan even on low. If you aren't use to that sound at night it can be annoying.
Stayed 4 nights in Feb 2024
Response from Happy on 7 Mar 2024
Dear John, Thanks for taking the time to review ABVI Pendleton. We will look into the issue you mention above.

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Love the location. Everything is walkable. Breakfast was great with lots of variety and the staff are very accommodating!
Stayed 4 nights in Feb 2024
Response from Happy on 19 Feb 2024
Dear Jessica, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and kind words.

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe it was an owner who checked us in. Very friendly and knowledgeable about the restaurants around here. The room is very clean. The king size bed very comfortable. The room was freezing when we checked in but the wall heater was very fast.
Stayed 1 night in Feb 2024
Response from Happy on 16 Feb 2024
Dear Walter, Thanks for taking the time to leave a review. We appreciate the kind words and perfect score. Hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Great price. Good breakfast.
Stayed 1 night in Feb 2024
Response from Happy on 16 Feb 2024
Hi James, Thanks for the review and perfect score. See you again in future.

8/10 Good

Jesus

Stayed 2 nights in Feb 2024
Response from Happy on 20 Mar 2024
Dear Jesus, Thanks for taking the time to rate ABVI Pendleton. Hope to see you again.

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Older property but well maintained. Staff were kind and helpful.
Stayed 1 night in Feb 2024
Response from Happy on 8 Feb 2024
Dear Michelle, Thanks for taking the time to review ABVI Pendleton. We appreciate your business.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but nicly updated. Good brekfast.
Stayed 1 night in Jan 2024
Response from Happy on 1 Feb 2024
Dear Cory, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope to see you again.

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Happy on 19 Jan 2024
Hi Kyle, I apologies that things did not work out for you.

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great model and staff!
Stayed 1 night in Jan 2024
Response from Happy on 13 Jan 2024
Dear Nathan, Thanks for taking the time to review ABVI Pendleton.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value..
We checked in late. Gentleman who I assume was the owner was very nice. Room was clean, bed was comfortable. Decor is a little outdated but that's not a concern for me. Breakfast was great. Very comfortable accomodations. I would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Happy on 7 Jan 2024
Dear Michelle, Thanks for taking the time to review ABVI. We appreciate your business.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find. The people were extremely friendly. The property was a little dated, but the rooms were clean, neat, tidy. We enjoied out quick stay.
Stayed 1 night in Dec 2023
Response from Happy on 25 Dec 2023
Dear Christine, Thanks for taking the time to review ABVI Pendleton/. We appreciate your business and kind words.

6/10 Okay

Heather

Stayed 4 nights in Dec 2023
Response from Happy on 23 Dec 2023
Dear Heather, Thanks for taking the time to rate ABVI Pendleton.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall a good stay. Comfortable beds & good breakfast. Needs dusting.
Stayed 2 nights in Dec 2023
Response from Happy on 18 Dec 2023
Dear Guest, Thanks for taking the time to leave a review.

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and clean
WE were arriving late and actually received a courtesy call to see if we would still be arriving. That was a first!! Very clean and comfortable. The breakfast was very generous. Waffles (not the frozen kind). Biscuits and gravy. Hard boiled eggs. Toast, bagels, cream cheese etc. fruit… We were happy
Stayed 1 night in Dec 2023
Response from Happy on 18 Dec 2023
Dear Jan, Thanks for taking the time to write a review. Glad to know that your stay was comfortable.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for an older property. Breakfast was better than other similar hotels in the area we have stayed at. Not fussy on the manually operated heating. Had to get up several times at night to turn it on and off.
Stayed 1 night in Dec 2023
Response from Happy on 15 Dec 2023
Dear James, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope to see you again.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023
Response from Angel on 10 Dec 2023
Thanks for taking the time to write a review. We are very pleased to hear that you enjoyed your stay with us look forward to you being our guests again in the future.

10/10 Excellent

Leslie

Travelled with group
Reception was great!
Stayed 1 night in Dec 2023
Response from Happy on 9 Dec 2023
Dear Leslie, Thanks for taking the time to leave a review.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Nov 2023
Response from Happy on 18 Nov 2023
Hi Janet, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope you be our guest in future.

8/10 Good

Nancy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom seemed dirty, and smelled musty
Response from Happy on 17 Nov 2023
Dear Nancy, Thanks for taking the time to leave a review.

8/10 Good

Nancy

Travelled with family
Liked: Staff & service
Staff is great
Stayed 1 night in Nov 2023
Response from Happy on 15 Nov 2023
Dear Nancy, Thanks for taking the time to review ABVI Pendleton. We appreciate your business and hope you be our guest in future,

10/10 Excellent

RANDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We slept well. The shower was hot with good pressure. The manager was kind, efficient and helpful. A good value for an overnight stay.
Stayed 1 night in Nov 2023
Response from Happy on 7 Nov 2023
Dear Randy, Thanks for taking the time to leave a review. We appreciate your business and hope you be our guest in future,

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy, clean and walking distance from everything in Pendleton.
Response from Happy on 7 Nov 2023
Dear Jason, Thanks for the review and perfect score. We appreciate your business and hope you be our guest in future.

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, breakfast was great. Would return, recommend to others.
Stayed 1 night in Oct 2023
Response from Happy on 30 Oct 2023
Dear Marlene, Thanks for the positive review. We appreciate your business and will be happy to see you again.

8/10 Good

Kenneth, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy parking, good location. Just a solid safe place for a quick overnight stay on a road trip.
Stayed 1 night in Oct 2023
Response from Happy on 24 Oct 2023
Dear Kenneth, Thanks for taking the time to leave a review. We appreciate your business and hope to see you again.

8/10 Good

Pennie, Auburn

Stayed 2 nights in Oct 2023
Response from Happy on 23 Oct 2023
Dear Pennie, Thanks for taking the time to rate ABVI Pendleton.

6/10 Okay

Bert

Stayed 1 night in Oct 2023
Response from Happy on 22 Oct 2023
Dear Bert, Thanks for taking the time to rate ABVI Pendleton.

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere and Great staff!
Good location to everything. The staff was wonderful and polite. Great service and communication. Very good selection of Breakfast, which we were very happy about. We enjoyed our stay everything made it comfortable for us. Would come again!
Stayed 3 nights in Oct 2023
Response from Happy on 21 Oct 2023
Dear Rhonda, Thanks for taking the time to write a review. We at ABVI Pendleton glad to know that your stay was great.