8/10 Good
noel c.
22 Aug 2023
Location is perfect which makes up for other things.
I gave an overall 4 star rating as the location really can’t be beat when it comes to being right on the beach and also because the problems were mostly resolved.
We had to check in after hours which I made them aware of in the email and they said they would send me a lock box code that morning of arrival. I waited til the afternoon, no code. About 2 hours out from our arrival and still no code, I text them and emailed. After no response an hour out from our arrival I started calling them. Still no answer. Arrived at the lock box area and called the emergency after hours number. Had to call it twice before anyone would answer. Finally get code to get our keys and drive over to our condo. Was told the garage opener would be in unit. It was not. We check out the rooms, go in master and all the bedding is thrown on the bed like someone slept in it and left really quick.The place overall felt like it hadn’t been cleaned after someone stayed maybe one night. Call emergency number again which took a few calls to get through to someone. They said they will send someone over to clean it. The management did call me after 12 the next day and apologized and refunded our cleaning fee and taxes which I appreciated. Read the fine print in your contract as they do not provide beach towels or chairs etc. This rental is ran more like a hotel and not a Vrbo home that im used to. Furniture is outdated and whirlpool tub is broke as well.
noel c.
Stayed 4 nights in Aug 2023















