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Reviews of Holiday Inn Express Perth, an IHG Hotel

3 out of 5
Holiday Inn Express Perth, an IHG Hotel
200 Dunkeld Road, Inveralmond House/200, Perth, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 913 reviews" "
Rating 8 - Good. 305 out of 913 reviews" "
Rating 6 - Okay. 80 out of 913 reviews" "
Rating 4 - Poor. 17 out of 913 reviews" "
Rating 2 - Terrible. 8 out of 913 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Operations Manager on 15 May 2024
Thanks for the review, Jo.All the best,David

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Operations Manager on 14 May 2024
Thanks for the review, Ronnie.David

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Operations Manager on 13 May 2024
Thanks for the review!David

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
]Friendly staff. Comfortable bed
Stayed 1 night in Apr 2024
Response from HOM on 1 May 2024
Tony, thanks for the amazing rating. We're glad you enjoyed our beds and found the staff friendly. We hope to see you again and All the best, David - Hotel Operations Manager.

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
After a recent stay I was a bit more disappointed. A 3 night week-end stay I found a note on both days on unforeseen circumstances room service not available, no problem but it was not explained about beverages available in diner area. I bought my own milk, Maybe a small cooler pouch would be good in all hotels. Appreciate that staff were pushed to their limit. In my case both breakfast's was a sausage, no fluffy scrambled egg ,or bacon available. Problems with room heater, they had to bring a blow fan! Always difficult to locate eye with Sat Nav! A larger sign both at the main roundabout and leading to the restaurant/ pub that you have to pass to access the car park.
Stayed 3 nights in Apr 2024
Response from Hotel Operations Manager on 16 Apr 2024
Anne, thanks for taking the time to leave a review.See you soon!Take care, Patrick -

8/10 Good

Susan, Debary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from - Hotel Operations Manager on 16 Apr 2024
Susan, we're grateful for the lovely feedback.Safe travels and see you again soon!Best wishes, David

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Apr 2024
Response from Hotel Operations Manager on 10 Apr 2024
Thanks so much for your top marks!All the best, Lucy -

10/10 Excellent

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, easy to get to, friendly staff and excellent breakfast.
Stayed 2 nights in Mar 2024
Response from Hotel Operations Manager on 25 Mar 2024
Fraser, thanks so much for your lovely review.All the best, David -

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Hotel Operations Manager on 21 Mar 2024
Thanks for the kind review, Vicki.All the best, David

8/10 Good

LACHLAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location. Breakfast ok, Bread and rolls very poor quality. These items should be sourced locally,fresh daily.
Stayed 1 night in Mar 2024
Response from HOM on 4 Mar 2024
Hi LACHLAN, thanks for the review. Thank you for letting us know about the breakfast. Your feedback helps us do better. All the best, David - Hotel Operations Manager.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 20 Feb 2024
Willaim, thanks a bunch for the kind review!All the best, David -

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable dog friendly stay.
We had a lovely stay with our Labrador. The only possible difficulty was at the first breakfast of the trip, when the dog friendly tables were taken by people without dogs and the only placevto sit was at a coffee table sitting on low sofas which I could not get off without help. This was rectified by a staff member who moved the coffee table away and put in another proper table and chairs. We suggested that a notice should be put up to let people know that that area was reserved for people with dogs. Another family ended up having to sit at another coffee table because they had a dog and, in any case, the dog friendly tables were for two people only. The room was comfortable and accessible and the staff were all very friendly and helpful. They all loved dogs too.
Stayed 2 nights in Feb 2024
Response from Hotel Operations Manager on 20 Feb 2024
Gillian, thanks for the amazing review.It fills us with pride to know that our service is valued by our guests. We hope your next stay is just around the corner.All the best, David -

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean, cost was reasonable. Breakfast was very good value.
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 20 Feb 2024
Thanks for your lovely review, Ian.Best wishes, David -

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 20 Feb 2024
Thank you for sharing your positive experience! Best wishes, David -

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 14 Feb 2024
Duncan, we're grateful for the lovely feedback.Take care, David -

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues at check in ,very pleasant and informative staff Would happily return here
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 14 Feb 2024
Peter, your lovely feedback is welcomed!Take care, David -

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property was just where we wanted to be and although it was very busy the staff seemed to cope very well
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 14 Feb 2024
Thanks for your positive comments, Harry.We hope to see you again soon!Take care, David -

10/10 Excellent

Clare

Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 14 Feb 2024
Thanks for the perfect rating, Clare.Take care, David -

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Operations Manager on 8 Feb 2024
Stewart, thanks for the charming review.We hope your next stay is just around the cornerAll the best, David -

8/10 Good

James

Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 7 Feb 2024
Thanks for your feedback, James.All the best, David-

10/10 Excellent

Mrs M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Operations Manager on 6 Feb 2024
Thanks for your kind words, MRS M/All the best, David -

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a mini break
A GREAT MINI BREAK. CLEAN HOTEL...NICE ROOM...SUPER ACCESSIBLE BATHROOM No complaints at all
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on 6 Feb 2024
Thanks for the perfect rating.We hope to see you again soon!All the best, David -

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stst
The staff in particular were lovely!
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 23 Jan 2024
Wow, 10/10! Thanks so much, Melinda.Best wishes, David -

10/10 Excellent

Petru, West Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 15 Jan 2024
Thanks for your amazing review, Petru,.All the best, David

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness, your staff were very welcoming and very helpful at breakfast time, they were polite and well-mannered at all times and the chamber maids were very diligent in all of our room tasks. We wouldn't hesitate in coming back again.
Stayed 3 nights in Jan 2024
Response from Hotel Operations Manager on 9 Jan 2024
Thanks for your top marks, Ruth.See you soon!All the best, David -

10/10 Excellent

Janette

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Curling weekend
Excellent accommodation in bedroom and excellent breakfast which was included in a reasonable rate. Staff at reception and in dining room exceptionally pleasant. Absolutely no complaints.
Stayed 2 nights in Jan 2024
Response from HOM on 8 Jan 2024
Thanks for the 10/10 rating, Janette. Thanks for the positive feedback and we hope to welcome you back soon. All the best, David - Hotel Operations Manager.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HOM on 8 Jan 2024
Thanks for the 10/10 rating, Roger. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
This was our second stay at the Perth hotel. We contacted the receptionist to say we would be arriving late due to the weather and we were met by a very friendly lady. Fantastic, felt very welcome by all of the staff. Room very clean, spacious and everything was in good working order. I had requested an item for the shower and was very happy that the hotel had provided it for me. Hotel was very quiet, great nights sleep and comfy beds. Breakfast was busy but well catered for, lots of clean tables. Food was hot and very tasty. There was not one thing I could fault, this is a very well run hotel and it's always great to see happy team members that genuinely like to chat to you. Thank you.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 4 Jan 2024
Wow, 5/5! Thanks for your top marks, Jonathan.See you soon.All the best, David -

10/10 Excellent

Miriam

Stayed 1 night in Dec 2023
Response from HOM on 2 Jan 2024
Thanks for the 10/10 rating, Miriam. We hope to see you again and All the best, David - Hotel Operations Manager.

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a night stop off on journey north so perfect as just off the main road. It was great value and room was adequate for what we needed and for what we paid especially Including breakfast is also great.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 15 Jan 2024
Thanks for your perfect rating, Beverley!All the best, David -

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stop over
All staff friendly, cheerful and helpful. Dogs made extremely welcome with wee blanket and water bowl. Would definitely stay again and highly recommend
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 29 Dec 2023
Sue, thanks for the amazing rating. All the best, David -

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 29 Dec 2023
Derrick, your lovely feedback is welcomed!All the best, David -

6/10 Okay

Ashutosh

Travelled with family
Stayed for just one night, breakfast had very limited options for vegetarian and need improvements.
Stayed 1 night in Dec 2023
Response from David - Hotel Operations Manager on 27 Dec 2023
Ashutosh, thanks for your review.Please speak to a member of the team on your next visit, the only items that aren't vegetarian are the bacon and sausages, though we have veggie sausages we can cook to order for you.We hope you visit us again soon.Best wishes

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
An enjoyable stay. Pleasant staff and a good breakfast.
Stayed 1 night in Dec 2023
Response from - Hotel Operations Manager on 29 Dec 2023
Sandy, thanks for sharing your experience at our hotel.Best wishes, David

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome and friendly, very clean warm inviting hotel
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 29 Dec 2023
David, we're over the moon to see your review.Best wishes, David -

10/10 Excellent

Adrienne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stopover.
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 29 Dec 2023
Thanks for the perfect rating, Adrienne.Best wishes, David -

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 29 Dec 2023
We appreciate your feedback, Kevin.Best wishes, David -

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from - Hotel Operations Manager on 22 Dec 2023
Christopher, we're over the moon to see your review.We can't wait for you to visit us again.All the best, David

10/10 Excellent

Caronne

Stayed 1 night in Dec 2023
Response from HOM on 19 Dec 2023
Thanks for the 10/10 rating, Caronne. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give perth a go
Stayed 1 night in Dec 2023
Response from HOM on 19 Dec 2023
Thanks for the perfect rating, Graham. We hope to welcome you back and All the best, David - Hotel Operations Manager.

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really lovely and staff couldn’t be more helpful.
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 4 Dec 2023
Kerry, thanks for reviewing your recent stay. We hope to welcome you back again soon.All the best, David -

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable spacious room. Pleasnt staff. Breakfast OK, pretty much what you'd expect from a budget hotel.
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 5 Dec 2023
Thanks so much for your top marks, Steven!Take care, David -

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cut above other budget hotels. Comfy room let down by a 30-33dB boiler room hum (room 105). Nice breakfast and friendly staff and the bar is reasonable too
Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 4 Dec 2023
Alan, thanks for taking the time to leave a review.All the best, David -

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from - Hotel Operations Manager on 4 Dec 2023
We appreciate your kind words, Muriel.We hope to welcome you back again soon.All the best, David

10/10 Excellent

M

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 14 Nov 2023
M, thanks for your fab feedback.Best wishes, David

10/10 Excellent

Anne

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 14 Nov 2023
Thanks for your 10/10 rating, Anne!Best wishes, David.

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from HOM on 13 Nov 2023
Thanks for the perfect rating, James. We hope to welcome you back and All the best, David - Hotel Operations Manager.

8/10 Good

Carol

Stayed 1 night in Nov 2023
Response from Hotel Operations Manager on 7 Nov 2023
Thanks so much for your lovely review, Carol.See you soon.Best wishes, David

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy group of lads next door was reported to reception. not the inn's fault.
Stayed 1 night in Oct 2023
Response from HOM on 23 Oct 2023
Ann, thanks for the amazing rating. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, David - Hotel Operations Manager.

10/10 Excellent

Andrew

Travelled with family and small children
All good
Stayed 1 night in Oct 2023
Response from Hotel Operations Manager on 18 Oct 2023
Andrew, thanks so much for your top marks.See you soon.Best wishes, David