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"We had a comfortable room with a patio overlooking the Douro River. Staff very friendly. The only negative from our point of view was the window from the shower into the room. The botton 2/3 rds are translucent and upper 1/3 clear. If a light is turned on in bathroom bedroom is lit up as well . Also the obvious privacy issues. Other than the the room , hotel , staff, bar and restaurant are great."

"Lovely stay. Beautiful room and great location."

"Beautiful, new stylish and clean room"

"Beautiful layout and rooms in this carefully renovated building. Looks very unpretentious from the outside but is a delight to explore inside."

"Staff were very friendly and accommodating "

"Its up on a hillside as most in the valley, and there are a lot of steps, and you need a car to reach the restaurant. The restaurant marked the items that were glutenfree, etc, but had no ready solution for gluten and lactose free. Breakfast was fine. View superb!"

"Very friendly during arrival. Room was spacious and inviting. Staff opened up breakfast for us a little early because we had an early departure on the day we left. Very nice of them "

"I was never able to get to the hotel due to road closures caused by flooding in the area. The hotel never communicated to me via any means before hand. I made multiple attempts trying to get to the hotel through different roads and all ended up being closed at a some point. The sun went down and it was very dark. We were lucky to eventually drive out of the scary dangerous roads. A refund request was denied by the hotel. While I understand the policy, I don’t understand why the hotel never contacted me about the road closures and as a result put me in a dangerous situation."

"We chose the wine barrel room and it was a great experience "