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Reviews of Albert Hotel

3 out of 5
Albert Hotel
75 QUEEN STREET, Peterhead, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had a 7.5 tonne truck. Rang before hand to check if there was parking was told yes not a problem. When i arrived at the hotel was told to park in a bus stop which is illegal i had to park my truck in a side street away from the hotel so was on pins all night. Nice hotel shame we werent told about the park issues before we booked
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Ricky

Stayed 1 night in Sep 2023

8/10 Good

Lavinia

Travelled with partner
Liked: Amenities
The Albert is an old property but the staff were very friendly and helpful. Our room was clean, bed comfortable and water hot. These things, for us, are mandatory. We did not expect breakfast boxes in our room and were most happy to receive them. Breakfast is cereal, juice, yoghurt, cheese & biscuits and freshly cut fruit. More than adequate. On the second morning we even had a cheese sandwich which we saved for lunch! Wonderful to have tea and coffee making facilities too. WiFi was good and the hotel is quiet. We sat in the bar on the second evening and then had a delicious chicken and ginger soup for dinner in the restaurant area. Very reasonable prices. The hotel is within walking distance to the main shops and cafes. Parking is on the street out front and we had no issues with it. Thank you for a comfortable stay and the wee treat on checkout. Most unexpected.
Stayed 2 nights in Aug 2023

10/10 Excellent

Bruce

Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Flea bitten all over body definitely room 3 at this hotel
Stayed 1 night in Jul 2023
Response from T on 10 Jul 2023
Thank you for your feedback.We take all comments, good or bad, bery seriously I do wish we had been advised immediately as opposed to several days after your departure so we could have taken action sooner to investigate.After reading your comment last night , I wanted to first get advice from expert pest control companies before responding and had to await on their availability.They have advised that there is nothing in the room or the hotel - I am relieved to say - but - as a precaution it has been fully sanitised.They also advised that there are excessive amounts of flies and midges in the air at present due to the unusual and extreme temperatures and rain that we have been experiencing in this north east corner.I am sorry you have experienced discomfort and trust you are improving

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
A quiet and impeccably run small hotel in the heart of Peterhead. There are sweet touches throughout, comfortable beds, and a surprisingly complex menu in the beautifully appointed dining room. An in-house pub with a warm fire place is a cozy finish to the often wet and chilly evenings in the town.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Oasis
What a pleasant place to stay. The Albert is a bit old fashioned but that's what gives it charm. The restaurant is really excellent and not too pricey. The staff are all very friendly and helpful. Definitely worth trying.
Stayed 2 nights in Apr 2023

6/10 Okay

Alastair

Disliked: Amenities, property conditions & facilities
This is an old and very tired hotel which needs some proper investing and updating. The room was cool and that’s not good in the winter time. They did bring me a space heater. Woke up to wind blowing through the window. They brought in a joiner to fix it that day. The floors on the 2nd floor hallway are uneven and I felt I was going to fall through them with my luggage. Was moved to another room the next day and it was fine. The showers are approximately 24” x 24” and not the best to use. The smell of the carpets on the main floor is bad and off putting. Smells like food fried years ago. Saving grace the staff are friendly and do very much care. I was hoping for the quaint Scottish Hotel Experience and unfortunately was very disappointed. The smell was so bad, I couldn’t eat at the hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Clara Ching Ngar

Stayed 1 night in Sep 2022

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable and welcome hotel
So comfortable and welcoming. The staff Ashley and Emma Louise were particularly kind and went out of their way to make sure I was happy ! Very good value. Had only planned a one night stay but stayed for 3 in the end. I will definitely be back. I’ve stayed in countless hotels over the past 2 years as I walk the coast of GB and this is my favourite!
Stayed 1 night in Jul 2022

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing little place for staying, the room was great! And the food! Wow! 😍😍
Stayed 4 nights in Nov 2021

8/10 Good

Frances Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn weekend in Peterhead
There was a friendly welcome waiting for us at The Albert Hotel. Check in was smooth and staff were lovely. Our rooms were the family ones and were certainly spacious and clean. They had some useful perks such as a small kitchen sink area with a fridge and a small sofa to sit on rather than the beds. Our dogs were given lovely water bowls and having them there was no hassle at all. The rooms had some lovely traditional features and were fairly well decorated although some of the paint was peeling a bit. The shower room was basic but perfectly clean with plenty of fresh towels, toiletries etc. We had dinner in the restaurant on the Saturday night and it was delicious - the chef came up with special meals to cater for our dietary needs with no fuss at all. Sadly the restaurant did not open for meals during the Sunday and Monday so we couldn't have a cooked breakfast which we would have liked. We appreciate that with very few guests and current staffing difficulties this wasn't possible. However, we were left boxed breakfasts, fresh milk and even a complementary round of drinks from the bar as they weren't opening it on the Sunday. We would certainly stay again if visiting Peterhead and would just advise future visitors to double check what facilities will be open before they arrive. This is a cosy little hotel with a friendly, homely atmosphere.
Stayed 2 nights in Oct 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit during Covid Pandemic
Very friendly staff working exceptionally hard to keep safe practices during the Covid 19 pandemic. I felt very safe and confident in their hygiene regimes. The room was very clean with Sanitiser spray and disposable cloths in the room. The restaurant tables are correctly spaced and all have hand Sanitiser on them. The meals were great quality, lovely choices, nice and hot with some really good home made touches. thoroughly enjoyed my stay and had to extend a fourth night and this was no trouble at all. Highly recommend this location if you are looking to stay in or near Peterhead!
Stayed 3 nights in Dec 2020

6/10 Okay

Andy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and friendly. Food was excellent and well presented. Room was warm and clean. Atmosphere was calm and welcoming.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff very friendly lovely comfy beds breakfast was also great
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming, breakfast was lovely and cooked to order, would stay again
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Food was great good chef 😊 nice and clean rooms would stay there again no problem 😊
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most friendly and accommodating. The quaintness is what I was looking for and got. The food service was very good and ample portions were served at a very reasonable cost.
Stayed 1 night in May 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Happy customers
The staff were lovely and the facilities were suitable for our requirements. Would recommend for the value for money.
Stayed 1 night in Jan 2019

8/10 Good

Kenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and nice stay
Had a very good stay. Nice personnel and Excellent food and service
Stayed 2 nights in Nov 2023