Santa Rosa Hotel Guide - Petrified Forest hotels in Santa Rosa, United States of America.

"lovely one night stay-the hotel is centrally located, comfortable and a very sweet little local hotel. "

"Generally a nice place. "

"Loved the hot spring pool, staff friendly and fresh coffee in lobby area. "

"The property is charming and love the art deco look of the lobby. The service was excellent and the light breakfast brought to the door was great. However, the property needs a little sprucing up. The hallway carpets were quite worn and look dirty. The room was fine, but the mattress was horrible. It is a metal spring mattress with a fairly thin top cover. It was like sleeping on cement. Had back pain every morning. The pool area is nice, but should have someone sweep up and wipe down the furniture a couple times a day. The tree pollen/leaves were all over and a film of pollen covered the furniture & tables, the yellow pool towels could be bigger. What's advertised on the website is not accurate. The restruant next door was no longer in business, the Rum Room at the back wasn't open, we were not offered the 2 for 1 drinks from 3-5 at Robert's next door (might have been for the other closed restaurant, but some kind of discount would have been nice). We did go off season, so the vibe was very quiet. "

"I love this little Roadhouse inn. We ended up having dinner and breakfast there since the food is so good. it's nice to end your evening with a lovely cocktail by the firepits and then just walk right up to your room. "

"Great lo"

"It was great, family friendly. "

"The house was perfect. The grounds were beautiful."

"The pool and connected jacuzzi were disgustingly dirty and littered with live worms. And the patio furniture was dirty as well. When I contacted the host their response was that we shouldn’t be using the pool area this time of year. However their instructions state that the in ground jacuzzi is usable year-round. So that didn’t make sense and instead of being apologetic and service oriented they went on the offensive. It was strange. Additionally we got locked out of the master bathroom due to a faulty lock. I personally own apartment buildings and a bathroom lock should not be able to do what it did. When I contacted the host, Jordan said “I don’t see how that’s on us”. I was taken aback. I had implore them to have someone repair it so we could access our bathroom. It took hours before it was repaired. We were not able to use the bathroom until late in the morning. We still can’t believe that we were blamed for locking ourselves out of the bathroom! That was not okay. Lastly there were no detailed instructions how to use the above ground jacuzzi. Got little assistance. Ultimately I figured it out but it required finding other equipment away from the jacuzzi that really required written step by step instructions; that didn’t exist. Our experience with Jordan was as if they had never been to the property themselves and knew nothing about it. And certainly didn’t like hearing about problems and dealt with us in a very unprofessional and sophomoric manner. "