Petrolia Holidays

Staff is so polite and very helpful. The beds were firm-great for anyone who has a challenged back. Elevator is vintage and really neat but, not made for modern luggage and wheelchairs. Super clean-I always check! Lovely, convenient stay.

I really enjoyed my stay at 1 Hotel San Francisco. The property is chic, stylish, and perfectly located close to the water with STK conveniently right across the street. The hotel feels thoughtfully designed, ergonomically friendly, and incredibly comfortable. One of the best parts for me was how pet-friendly it is—without any extra charges or hidden fees. They even provided my puppy with a cozy bed and dishes, which was such a thoughtful touch. While it is definitely on the pricier side, the experience is absolutely worth it—I would definitely stay here again with no hesitation.

Overall, the hotel was great. The staff were friendly and the location was perfect for our needs. Although breakfast was always the same, there were various options to choose from and the wait was never too long to enter the dining room. The only complaint is that I found the hotel to be quite noisy and therefore, difficult to sleep. I could hear the guests in the room above mine walking around and traffic from the street through the windows. It was especially loud because our window faced a MUNI Metro depot.

Extremely detailed organized room. Excellent home like decor in the room. Awesome room condition, very big spacious and clean bathroom and soaking bath.

We stayed for a week at the Donatello. The staff was so polite and helpful. Loved our room and amenities. We walked to Union Square and China Town and found many wonderful places to eat. Very easy to catch a ride to anywhere in the city. Loved our stay!!