Phelan Hotels

"All great with the exception of the weather :("

"The staff was very professional and customer focused. The room was clean and the location is close to ONT airport. Would choose this location again in a heartbeat."

"Front desk staff was lovely, but the property itself needs work. Our room had a musty, stale smell, the toilet was broken (though fixed promptly when I asked), and the bedside table had something sticky on it.Gym had no working water cooler or cups. This property has seen better days… Given the many hotels near the airport, I would choose a different spot."

"Great place won’t be disappointed"

"The room was very clean and had everything we needed."

"A/C , Microwave, and fridge in room are big amenities if staying for a week or two"

"nice staff, clean room"

"I spent so much money at this hotel. They claimed to accommodate service dogs. However the management harassed me saying my dog smelled bad. She was extremely rude and unempathetic to my situation. Its extremely disrespectful and disheartening to have to be approached about this . I was extremely embarrassed and uncomfortable. She later told me I would no longer be accommodated at all.. she's completely unprofessional and I wouldn't recommend this hotel to anyone with a service animal or without for that matter.. thanks for the embarrassing stay.. you sure know how to make people feel welcomed"

"Thank you for the wonderful stay. Love your staff. "