Free daily continental breakfast

Reviews of La Quinta Inn & Suites by Wyndham Philadelphia Airport

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 433 out of 1525 reviews" "
Rating 8 - Good. 336 out of 1525 reviews" "
Rating 6 - Okay. 253 out of 1525 reviews" "
Rating 4 - Poor. 244 out of 1525 reviews" "
Rating 2 - Terrible. 259 out of 1525 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle, Lititz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable, clean on time to the airport with lots of travel tips a great place
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Michelle,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding quality and comfort truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

8/10 Good

Nadine, EAST HARTFORD

Travelled with group
Liked: Cleanliness, property conditions & facilities
Check in anytime. Plenty parking. Large room size.
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Nadine,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Rhonda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The 1st room we checked smelled really bad and looked like it was never cleaned. The front desk was very nice a gave us another room. The hotel needs some updating and a good cleaning. The staff was very nice and helpfull.
Stayed 2 nights in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Rhonda,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Christi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Super helpful and delicious breakfast!! Very clean rooms.
Stayed 5 nights in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Christi,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Gbemileke

currently under renovation and room floor not properly cleaned.
Stayed 2 nights in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Gbemileke,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport, but located in an industrial area. Staff were great at check-in. Thanks!
Stayed 3 nights in Apr 2024
Response from Felecia- Front Desk Manager on 29 Apr 2024
Hi Christopher,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Felecia- Front Desk Manager on 22 Apr 2024
Hi Gordon,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Felecia- Front Desk Manager on 18 Apr 2024
Hi Imtiaz,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Imtiaz

Travelled with family
Liked: Staff & service, amenities
The staffs were very polite and friendly. Breakfast is decent. The location is great. There are a few nearby dining options. The place is quiet enough to get a decent rest. The facility is old and needs a real renovation. But we were supplied with nice clean sheets and towels. The bathrooms are nice so no complains.
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 18 Apr 2024
Hi Imtiaz,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 18 Apr 2024
Hi John,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport.
Stayed 4 nights in Apr 2024
Response from Felecia- Front Desk Manager on 16 Apr 2024
Hi Fabio,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Darryal

Travelled with family
Liked: Staff & service, amenities
Me and my brother Dylan stayed in la quinta for wrestlemania. Had a lovely time the staff breakfast and general population were very hospitable . Hotel could do with a refurbishment. I think wyndham should as the staff deserve it. Thanks to everyone who helped us.
Stayed 7 nights in Apr 2024
Response from Felecia- Front Desk Manager on 13 Apr 2024
Hi Darryal,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding refurbishing we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Isvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and great service. A
Stayed 6 nights in Apr 2024
Response from Felecia- Front Desk Manager on 13 Apr 2024
Hi Isvan,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding quality. truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

6/10 Okay

Macaila

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Felecia- Front Desk Manager on 13 Apr 2024
Hi Macaila,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 9 nights in Apr 2024
Response from Felecia- Front Desk Manager on 10 Apr 2024
Hi Karl,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient long term parking. Extremely satisfied.
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 10 Apr 2024
Hi Paul,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding conveniency truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

TD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Employees and Quiet Area
Stayed 3 nights in Apr 2024
Response from Felecia- Front Desk Manager on 9 Apr 2024
Hi TD,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of cigarettes other than everything else was perfect
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 9 Apr 2024
Hi Juan,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Saudah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 9 Apr 2024
Hi Saudah,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding exceptional service truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

2/10 Terrible

nicole

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was disgusting. Dirty sheets. Sticky chair. Floors had other guests hair all over. Toilet seat was up. No toilet paper holder. The door to my room was broken. The gap under the door out to the hall was massive, letting light in and making me feel unsafe. I’m glad I was only there for 4 hours. I will never stay again with them
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 9 Apr 2024
Hi Nicole,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

8/10 Good

Ajanthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Felecia- Front Desk Manager on 9 Apr 2024
Hi Ajanthan,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Mateya

Stayed 1 night in Jan 2024
Response from Felecia- Front Desk Manager on 7 Apr 2024
Hi Mateya,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Solitaire

Travelled with family
Disliked: Amenities
Room had many broken things, however clean Breakfast very disappointing. Out of many things during middle of service, trash cans full, asked attendant and no attempt was made to work, she just stood in d oor frame
Stayed 1 night in Apr 2024
Response from Felecia- Front Desk Manager on 5 Apr 2024
Hi Solitaire,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non working elevators
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 2 Apr 2024
Hi Jean,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were mainly satisfied by during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding elevator we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, it's not the first time I've stayed. I would choose it whenever I come to PHL.
Response from Felecia- Front Desk Manager on 2 Apr 2024
Hi Dennis,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! .We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding ...... truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 27 Mar 2024
Hi Nancy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great Stay .
Stayed 3 nights in Mar 2024
Response from Felecia- Front Desk Manager on 27 Mar 2024
Hi Lisa,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael, ABINGDON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 27 Mar 2024
Hi Michael,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & efficient
Stayed 4 nights in Mar 2024
Response from Felecia- Front Desk Manager on 19 Mar 2024
Hi Sam,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding safe and efficiency truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Felecia- Front Desk Manager on 19 Mar 2024
Hi Angel,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities
The room smells like garlic make sure they make it smell good before new people come in
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 15 Mar 2024
Hi Christina,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding room odor we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I came to this hotel a couple of times .it is one of the best around .just make sure there is soap etc in the room like all of the others I was disappointed my room didn’t have any of that the last time I was there.
Stayed 1 night in Mar 2024
Response from Felecia- Front Desk Manager on 5 Mar 2024
Hi Christina,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you are satisfied with your stays. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding room amenities we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Dana

Disliked: Cleanliness, property conditions & facilities
NO HOT WATER in this facility The hotel is old and needs better cleaning staff
Stayed 2 nights in Mar 2024
Response from Felecia- Front Desk Manager on 5 Mar 2024
Hi Dana,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff
Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 1 Mar 2024
Hi Samuel,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready when I got there. Then after I went out and came back the battery in my door had died and I had to keep asking them to let me in my room.
Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 27 Feb 2024
Hi Tiffany,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport ,we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Laundry room need to be upgraded very old machines other than that it a good hotel
Stayed 2 nights in Feb 2024
Response from Felecia- Front Desk Manager on 20 Feb 2024
Hi Michael,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding laundry room amenities we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Hannah

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were used towel left in our room. The breakfast options were below average. The front desk staff were really kind and helpful
Stayed 4 nights in Feb 2024
Response from Felecia- Front Desk Manager on 20 Feb 2024
Hi Hannah,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ryan

Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 23 Mar 2024
Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

6/10 Okay

Carlos

Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 23 Mar 2024
Hi Carlos,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Felecia- Front Desk Manager on 20 Feb 2024
Hi Justin,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us.Your kind words regarding your experience, truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

8/10 Good

Ernesto

Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 23 Mar 2024
Hi Ernesto,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Charles, Auburndale

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Felecia- Front Desk Manager on 17 Feb 2024
Hi Charles,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! .We are absolutely delighted to hear that you enjoyed your stay with us.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

Terrence

Stayed 1 night in Jan 2024
Response from Felecia- Front Desk Manager on 23 Mar 2024
Hi Terrence,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

Chad

Response from Felecia- Front Desk Manager on 20 Feb 2024
Hi Chad,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my entire experience overall. Can't wait to return
Stayed 1 night in Feb 2024
Response from Felecia- Front Desk Manager on 20 Feb 2024
Hi Eric,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us.Your kind words regarding the experiences they received, truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excellent

Alhaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel,the breakfast is excellent
Stayed 1 night in Jan 2024
Response from Felecia- Front Desk Manager on 17 Feb 2024
Hi Alhaji,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Belinda D, Scranton

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Felecia- Front Desk Manager on 20 Feb 2024
HI Belinda,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

lisa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Upon check in were shuffled thru 2 rooms because the were not cleaned, the 3 room was clean but the TV was brand due to renovation and not functional but somewhat quickly resolved. All in all it was ok. The staff was amazing
Stayed 1 night in Jan 2024
Response from Felecia- Front Desk Manager on 31 Jan 2024
Hi Lisa,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

4/10 Poor

Tatyana

Disliked: Staff & service
On the day that I wanted to take a shower, the water was off. I called the front desk to see if there was an issue and the person I spoke to said a pipe had burst and they were working on it. I feel like that should’ve been communicated properly to the people who stayed at the hotel. We did not get a new set of towels for a 2 day stay and there were no toiletries in the bathroom.
Stayed 2 nights in Jan 2024
Response from Felecia- Front Desk Manager on 31 Jan 2024
Hi Tatyana,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your overall stay, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.