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My husband needed treatment at Jefferson. I chose the Roost because of its location. It is hard to find because of its sign. It is fabulous. I loved the apartment and its amenities. I was worried because I would be alone walking back and forth to Jefferson. There are security guards out patrolling the street. It is close to restaurant and an organic grocer. I was impressed with the staff. They were very helpful. I would stay again.
Mardi
Stayed 2 nights in Apr 2024
Response from Irena O on 17 Apr 2024
Dear Mardi,We are happy to hear that you felt safe and comfortable staying with us and wishing your husband a speedy recovery! Please come back soon, but just for pure leisure!
10/10 Excellent
Mark
Business traveller
30 Mar 2024
Liked: Amenities
Luxury doorman building for a night
Mark
Stayed 1 night in Mar 2024
Response from Austin Ginsberg on 31 Mar 2024
Hi Mark, thank you for staying with us at Roost East Market. We hope to see you again the next time you're in Philadelphia!
Traveled with our 3 year old for 2 nights. Loved the location and the amount of room and amenities that came with the property. Enjoyed the fire pits one night on the 3rd floor patio. Right down the block from Reading Market. We parked in the lot around the corner. The staff here are SO nice. Everyone we met was personable and friendly. We had one small issue, and the front desk rectified it immediately and followed up later in the day. We loved our stay here and would love to return.
Emily
Stayed 2 nights in Feb 2024
Response from Erica Stumm on 26 Feb 2024
Thank you for your kind words, Emily. We are delighted to hear that you enjoyed your stay!
Much larger than I thought, well stocked with everything that you could need.
Ivan
Stayed 2 nights in Feb 2024
Response from Irena O on 15 Feb 2024
Dear Ivan,Thank you for staying and enjoying everything Roost Philadelphia has to offer. We hope you will come back and stay with us again soon!
10/10 Excellent
Terrance
5 Feb 2024
Liked: Amenities
Stay was great as usual, staff was professional and helpful, especially Ms.T, head of housekeeping.
Terrance
Stayed 4 nights in Feb 2024
Response from Irena O on 10 Feb 2024
Dear Terrance,Thank you for your kind words and also acknowledging Toya our head housekeeper. We are very happy that you enjoyed your stay and hope to see you again soon !
I would give 10 stars! Wonderful staff! Toya is the kindest and she truly love helping people! All the front desk people were wonderful as well! We will definitely come back and stay longer than a weekend! Thank you for making our experience unforgettable!
Fernanda
Stayed 2 nights in Jan 2024
Response from Irena O on 10 Feb 2024
Dear Fernanda,Thank you so much for choosing Roost for your lodging destination. We are so glad that Toya and rest of the team helped enjoy the stay. Please come back and stay with us again soon!
Overall pleasant experience! Was hard to find the building, a bit hidden and unclear signage. More of an apartment building than hotel. I can see how this would be great for longer stays with the full kitchen etc. But there’s no basics like oil or salt and pepper or cream etc in the room. I had a hard time getting the oven and coffee grinder to work but the staff was very helpful and kind in assisting me. I was disappointed the bathtub was not a standalone clawfoot tub as advertised. That’s one of the main reasons I booked. I also don’t think the mattress was a tempur pedic as I have one at home… but the bed was still comfy and I slept well. I liked the separation of living room and bed room.
Martha
Stayed 1 night in Jan 2024
Response from Irena O on 10 Feb 2024
Dear Martha,Thank you for staying with us at Roost Philadelphia and providing a feedback. We are Luxury Boutique Apartment Hotel and hosting extended stay guests, but also welcome to stay for a shorter time too. We providing a coffee beans for the guest enjoyment. Apologies for the coffee grinder issues and we addressed it already that the next time it will not happen again. We hope that we can host you again in near future!
10/10 Excellent
Leland
Business traveller
19 Jan 2024
Liked: Amenities
Really enjoyed the amenity floor. Plenty of space and comfortable .
Leland
Stayed 3 nights in Jan 2024
Response from Irena O on 19 Jan 2024
Dear Leland,Thank you for the feedback! Awesome guests deserves awesome service! Please come back and stay with bus again soon!
Dear Guest,Thank you for staying at Roost Philadelphia and providing us feedback. We are happy that you enjoyed the stay and hope to host you agin soon!
Dear Anke,Thank you for staying at Roost Philadelphia and providing us feedback. We are happy that you enjoyed the stay and hope to host you agin soon!
Dear Jason,Thank you for staying at Roost Philadelphia and providing us feedback. We are happy that you enjoyed the stay and hope to host you agin soon!
Dear Osbornay,Thank you for staying at Roost Philadelphia and providing us feedback. We are happy that you enjoyed the stay and hope to host you agin soon!
Dear Leland,We’re really grateful and appreciate you taking the time to share your rating with us. If there is anything we can do to improve- please let us know!Warm Regards
10/10 Excellent
ROGER
16 Dec 2023
ROGER
Stayed 1 night in Dec 2023
Response from Irena O on 13 Jan 2024
Dear Roger,Thank you for staying at Roost Philadelphia and providing us feedback. We are happy that you enjoyed the stay and hope to host you agin soon!
Dear Jason,Thank you for choosing Roost for your lodging destination. We are very happy that you enjoyed the stay and hope to see you again soon!Happy Hollidays!
10/10 Excellent
N.E.R.D
10 Dec 2023
N.E.R.D
Stayed 1 night in Dec 2023
Response from Irena O on 11 Dec 2023
Dear N.E.R.D,Thank you for taking time and giving us a review. We are very happy that you enjoyed the stay and hope to see you again soon!
Fantasic accomodation -well decorated, clean suites with a full kitchen including a real stove, which is why we chose it.
Only complaint is that they could not offer a late checkout, so we ended up paying for a full extra day only to stay a couple of hours beyond checkout.
Alexander F
Stayed 2 nights in Nov 2023
Response from ROOST Management on 29 Nov 2023
We are delighted to hear that you enjoyed your stay!
We are delighted to hear that you enjoyed your stay!
8/10 Good
Seth
Travelled with family
29 Oct 2023
Liked: Cleanliness, staff & service, amenities
For what it is, this is a decent property. It is essentially corporate housing—clean but slightly warn, with fixtures and materials that look better than they are.
Great if you want/need to stay a while and avoid eating out (full kitchen) or like extra space. Sort of like a “grown up” dorm building, with recent graduates, long stay business travelers and people who unexpectedly find themselves without their previous home.
As long as you don’t expect a high-end residential apartment experience, this can serve your needs. If you are visiting for just a few nights, a full-service hotel is probably a better choice at the same price.
Excellent location for sightseeing etc. An appartment, rather than hotel room suited us much bettter. AC was a little noisy, however we did not need it due to the time of year we visited. Little point having a security safe in the apartment unless it is bolted down.
Linda
Stayed 8 nights in Oct 2023
Response from Irena O on 27 Oct 2023
Dear Linda,Thank you for staying with us and providing a feedback. We are happy that you enjoyed the stay and hoping to host you again soon!
Such a lovely property! The location is perfect, walkable to many nice restaurants and bars, and the tourist attractions, as well as Readington Terminal food market. I especially loved the outdoor heated pool where you could swim laps. Also fantastic that the property is dog friendly, and that you are in a hotel but really you are in an apartment with a bedroom, kitchen and bathroom with all the amenities. I would love to stay there again!
Margarita
Stayed 2 nights in Oct 2023
Response from Irena O on 23 Oct 2023
Dear Margarita,Thank you so much for taking your time and giving us a review. We are happy that you had a great stay and hope to host you again soon!
Dear Kevin,Thank you so much for taking your Tim and giving us a feedback. We happy that you enjoyed your stay and hope to host you again soon!Sincerely
Thank you, Daniel. We are delighted to hear that you enjoyed your stay!
10/10 Excellent
Kimberly
24 Sept 2023
Clean, spacious apartment in an excellent location. Wonderful common spaces on the 3rd floor—kitchen, fitness center, library, pool table, outdoor heated pool, decks with comfy seating and space heaters, coffee machine available 24/7.
Very reasonably priced given its space and amenities.
Kimberly
Stayed 2 nights in Sep 2023
Response from ROOST Management on 26 Sept 2023
Thank you for your kind words, Kimberly. We are delighted to hear that you enjoyed your stay!
Roost East Market is conveniently located to many attractions, restaurants, bars and activities. The staff was friendly and helpful and the accommodations were excellent and a great value. The only issue we had was the A/C is insanely loud - which seems to be the case at a lot of hotels. It can be turned off, but if you stay during warm weather, that won't be an option. If you're a light sleeper, this isn't the place for you. But if you don't mind the noise, the facility overall is very nice.
Eva
Stayed 2 nights in Sep 2023
Response from Irena O on 23 Sept 2023
Dear Eva,Thank you for staying with us at Roost East market and taking the time giving us a feedback. We are dedicated to provide best guest experience in Philadelphia and your experience helps us to improve it. We are looking to A/C issues and will address it ASAP.Warm Regards
Dear Celia,Thank you for choosing Roost Hotels for your lodging destination. We are happy that you enjoyed the stay and hoping to host you again soon!Warm Regards
The staff was very helpful and hospitable during our stay. Would definitely recommend staying there again!
Elizabeth
Stayed 1 night in Sep 2023
Response from Irena O on 23 Sept 2023
Dear Elizabeth,Thank you for choosing Roost Hotels for your lodging destination. We are happy that you enjoyed the stay and hoping to host you again soon!
Dear John,Thank you for choosing Roost Hotels for your lodging destination. We are happy that you enjoyed the stay and hoping to host you again soon!
8/10 Good
Harold
12 Sept 2023
Harold
Stayed 2 nights in Sep 2023
Response from Irena O on 13 Sept 2023
Dear Harold,Thank you for taking the time and giving us a score of your stay. Please let us know personally how we can improve that next time you will give us 10. Warm Regards
Dear Beatriz,Thank you for staying with us at Roost Philadelphia. We see that you had a good stay, but we missed something to earn a 10. Please let us know if we missed anything that we can improve for the next time!Best Regards
10/10 Excellent
Kathleen
Travelled with family, Travelled with family and small children, Travelled with partner
Wonderful and friendly staff, wonderful
hotel. LOVED the pool. Second time here - we will be back.
Kathleen
Stayed 1 night in Sep 2023
Response from Irena O on 5 Sept 2023
Dear Kathleen,Thank you for choosing Roost Hotels for your lodging destination. We are so happy you did enjoyed your stay and cannot wait to welcome you back soon!
Dear Jonathan,Thank you for choosing Roost Hotels Philadelphia for your lodging destination. I see that you had a good stay, but we missed something. Please let us know how we can improve to earn solid 10 and we will be happy to do it!Best