Philadelphia Holidays

The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.

The only complain I have is the AC. The AC broke during the entire stay. This is not acceptable for a four star hotel since it is quite hot in end of June for Germany. Other than that, the room is large and clean. The bed is comfortable. The location is also good with plenty of transport options.

Good location, but very poor amenities and overpriced compared with amenities available at the hotel.

Room was definitely nice in size, but strong bleach/Lysol smell. Furniture was worn, blankets were yellowing significantly and thin. Washroom was not throughly cleaned and could see dirt and stains all over. Breakfast was fine along with service. Great location helps to elevate the stars, but was definitely the type of hotel you wouldn’t book twice.

Everything was great except for the bed, both my wife and I didn’t sleep great and woke up with back and hip pain from how firm/solid the mattress was.