Phoenix Hotels

"Our 2nd visit to this hotel as we found it great value for a fun and also relaxing family holiday. We loved the Beach location where you wander straight down from the hotel - and enjoy your all Inclusive drink here too. Sit and relax with gorgeous view of the ocean or take a dip in the crystal clear Sea. Blue Bay is such a perfect spot for snorkelling , straight from the shore you can see the marine life . We loved spotting all the fish, my daughter favourite being the 'Minecraft fish' (box fish). Also make sure to take advantage of the complimentary glass bottom boat trip further out into the Bay. The staff were fantastic, from check in to The Bar servers, waiting team in the restaurant and cleaning crew . Many of the servers recognised us from previous years and were once again friendly and helpful. They particularly took time with the Kids to ensure they were happy! The Hotel manager also took time to sit with us and talk about how we were enjoying the holiday. Mostly I have to mention the Club Coralia entertainment team, Yoan & Emmanuelle who absolutely made the holiday! Their efforts and enthusiasm which is recognised a genuine passion for what they do gave the kids the most wonderful experiences and memories they will cherish forever. Nothing was too much for them and they constantly went out their way to ensure the kids (and grown ups) were having a good time- even happily being chased and pushed fully clothed into the pool! Their kindness and warm smiles. Mostly I "

"Loved my stay here. It was only for 2 nights, but it was pleasant. The dinner and breakfast buffet were great, had everything I wanted. I loved spending time in the recreational space, playing table tennis and reading up on Sega culture in Mauritius. Room was great, a little on the small side, but the balcony made up for it. Staff were helpful in bringing bags up to the room and arranging transportation to a tour the day of our flight. Would gladly stay here again."

"La Pirogue is one of the loveliest hotels in the world! A well-balanced mix of laid-back island charm, with professionalism, friendliness, fun activities and the best hotel food you will find anywhere (mix of authentic local and themed international, always something for everyone and a classy pastry section straight out of Paris!). The grounds are picturesque and immaculate, whilst the staff are amazingly friendly and attentive. Cannot recommend La Pirogue highly enough! "

"The overall experience was not good because of too many trainees, which caused low efficiency and mistakes."

"Nice hotel, spacious rooms, but would benefit from a refresh, helpful staff, good food."

"The hotel staff absolutely incredible, the service was fantastic and the hotel itself was very good. The pool bar staff absolutely joy, Nikish, Yash and co a really good laugh. There are many people like the towel lady, Adele absolutely diamond of a woman. "

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

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