Minami-Alps Hotel Guide - Phoenix Sanzan Trail hotels in Minami-Alps, Japan.

"Breath taking view from the room. Staff were so attentive and very nice. Public hot tubs were great and relaxing. Room was clean and spacious. Finally the view from hotel was better than many attraction spots around fuji"

"The room was great, and the view of the mountain was worth every penny. We had a poor experience with their free shuttle as we waited 45 minutes at the station prior to pick up, but the shuttle never came. We thought it was delayed which would have been fine, but after 30 minutes we called to check. We were initially blamed to have missed it, but we had photos of being at the the hotel shuttle stop way before the scheduled departure time. After requesting for some sort of compensation (as this wasted our time), we were given an hour late check out. "

"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."

"I rate this hotel pretty high but the only thing I didn’t like was the bed. The bed was pretty hard for my body and only one pillow. Everything else was good. It’s close to the lake, restaurants and bus stops. There were great many amenities available. Breakfast was delicious and filling. The staff were very helpful."

"The view to the Mount Fuji from my room (331) was amazing! However, apart from that and helpful staff the hotel is quite run down. Breakfast was very poor, especially options for westerners."

"Very good"

"The vibe is like a home. It has a beautiful night city and sky view. This is a benefit of being on the outskirts of a city. The staff was helpful to schedule a taxi. The controls for lightning and air conditionier were hard to understand."

"This is the most incredible place I have ever stayed. It isn't a luxury spa as much as an over all experience. The scenery is absolutely beautiful, the hot springs are great, and the food is the best. "

"Staff were so lovely, the place was so tranquil and lovely. Would recommend the hotel. Area is pretty quiet not much to do so focus on the relaxation at the hotel."