Phuc Yen Holidays

This hotel is PERFECT for your trip to Hanoi! Me and my wife couldn't be happier! It's perfectly located and it walking distance so pretty much anywhere you want to go! The rooms were clean and comfortable and the staff was beyond amazing. We even got to see and participate in a staffs birthday celebrations which made us feel like we were apart of their family! Breakfast is amazing as well. We also have to give Vivian a bug shout out. She really went above and beyond to make our stay amazing. It was raining hard one day where we had to cancel our Holong Bay day cruise. She took care of it for us without even asking! 11/10 experience!! Highly recommend!

great place great people

Excellent staff and excellent location. We enjoyed our stay. Excellent breakfast. Older hotel with nice roof top pool and bar. Great view. Location very central in the old quarter. Staff were the highlight.

The staffs were friendly and attentive during our stay in Hanoi. The continental breakfast was A plus with different menu each day. I will definitely come back in the future. Thank you Mr Dong for great recommendations during our stay. The cruise to Ha Long Bay was amazing too

As a 5-star hotel, the breakfast is terrible. Basic items like cheese were missing for two days, and on one day, they only offered one kind. There’s no variety in bread, and the coffee is bad. The restaurant has an unpleasant smell that sticks to your clothes — really disappointing!