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SM Resort Phuket

3.0 star property
Travelers unwind by the pool beneath shady umbrellas or treat themselves to rejuvenating spa services including manicures and pedicures near Patong Beach

Choose dates to view prices

SM Resort Phuket offers a peaceful retreat in central Phuket with a rooftop terrace and garden. Guests enjoy international dishes at SM Bar and Restaurant, Thai massages at the spa, an outdoor pool, free WiFi, and laundry services. Many visitors praise the helpful staff.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 700.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: THB 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does SM Resort Phuket have a pool?

Yes, this property has an outdoor pool.

Is SM Resort Phuket pet-friendly?

No, pets are not allowed at this property.

How much is parking at SM Resort Phuket?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at SM Resort Phuket?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at SM Resort Phuket?

Checkout is at noon.

Does SM Resort Phuket provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is SM Resort Phuket located?

Located in the heart of Patong, this hotel is within 1 mile (2 km) of Simon Cabaret, Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 2 miles (3 km).

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Reviews

Reviews

6.0

5.8

Cleanliness

6.2

Location

6.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

Reviews

Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the room was nice and big. the location for me is good.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Jonny

Liked: Room comfort
Disliked: Staff & service
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Stayed 5 nights in Jan 2018
Verified

2/10 Terrible

Sari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All together terrible experience...

Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Telefon blev stulen från rummet.

Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pire souvenir

Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci
Verified

8/10 Good

Dimitrije

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great looking rooms, great service, would recommend this hotel
Verified

6/10 Okay

Verified traveller

acceptable. good value for money.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
good price. good bed. price performance is excellent.
Verified

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tot

Tuong doi ok. Gia ca hop ly
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Middle of nowhere

One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.
Verified

6/10 Okay

Teroosa

Ok

It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.
Verified

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities

Good enough, but could be so much more...

SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect. Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel. Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly. Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.
Verified

8/10 Good

James

Liked: Cleanliness, room comfort

Cheap and cheerful

Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.
Verified

4/10 Poor

Teroosa

Disliked: Cleanliness, staff & service, room comfort

Booo!

This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.
Archival

8/10 Good

heli123

Liked: Cleanliness, staff & service, room comfort

nettes hotel

sehr saubere gut eingerichtete zimmer sehr freundliches personal einzig störend 20 min zum strand
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Verified

8/10 Good

luigino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Verified

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2017