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ASHLEE Plaza Patong Hotel & Spa

4.0 star property
Family-friendly hotel with 3 outdoor pools and fitness centre

Choose dates to view prices

Photo gallery for ASHLEE Plaza Patong Hotel & Spa

3 outdoor pools
Lounge
Meeting facility
Lobby
Minibar, in-room safe, individually furnished, desk
Near Patong Beach, ASHLEE Plaza Patong Hotel & Spa offers an upscale retreat with a poolside bar, rooftop terrace, and garden. Treat yourself to spa services or unwind at the on-site restaurant Bistro (All Day Dining), which features kids' meals and breakfast. Stay connected with in-room WiFi and take advantage of dry cleaning/laundry services, a bar, 3 outdoor pools including a children's pool.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Parking included
The current price is €73
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed

Deluxe King Bed | View from room

Deluxe King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Bed

Minibar, in-room safe, individually furnished, desk

Superior Twin Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family with Bunkbed

Family with Bunkbed

Family with Bunkbed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Large Twin Bed and 1 Twin Bunk Bed
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About the area

Map
34/50-57, Prachanukhro Road, Patong, Phuket, 83150

What's nearby

  • Simon Cabaret - 3 min walk - 0.3 km
  • Patong Beach - 10 min walk - 0.9 km
  • Central Patong - 19 min walk - 1.6 km
  • Jungceylon Shopping Center - 1 min drive - 1.2 km
  • Bangla Road - 2 min drive - 2.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive

Restaurants

  • ‪The Zula Phuket - Turkish , European & Thai Cuisine - ‬2 min walk
  • ‪Casa Tua bakery & bistrot - ‬3 min walk
  • ‪Coffee Mania - ‬2 min walk
  • ‪Sukcheewa Residence Phuket & Restaurant - ‬3 min walk
  • ‪Lemongrass - ‬3 min walk

About this property

ASHLEE Plaza Patong Hotel & Spa

Upscale family-friendly hotel near Patong Beach
Jungceylon Shopping Center and Bangla Road are located near ASHLEE Plaza Patong Hotel & Spa, which provides a poolside bar, a rooftop terrace and a garden. Treat yourself to spa services, such as a body scrub, a massage or aromatherapy. The on-site restaurant, Bistro (All Day Dining), features children's meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • 3 outdoor pools and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and a computer station
  • A banquet hall, a porter/bellboy and concierge services
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with satellite channels
  • Balconies, fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bistro (All Day Dining)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket

Frequently asked questions

Does ASHLEE Plaza Patong Hotel & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at ASHLEE Plaza Patong Hotel & Spa?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at ASHLEE Plaza Patong Hotel & Spa on 14 Nov 2025 start from €73.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ASHLEE Plaza Patong Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at ASHLEE Plaza Patong Hotel & Spa?

Self-parking is free at this property.

What time is check-in at ASHLEE Plaza Patong Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ASHLEE Plaza Patong Hotel & Spa?

Checkout is at noon.

Where is ASHLEE Plaza Patong Hotel & Spa located?

This family-friendly Patong hotel is located near the beach, within a 15-minute walk of Malin Plaza Market and Patong Beach. Bangla Road and Jungceylon Shopping Center are also within 1 mile (2 km).

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ASHLEE Plaza Patong Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 51 out of 371 reviews
Rating 8 - Good. 142 out of 371 reviews
Rating 6 - Okay. 97 out of 371 reviews
Rating 4 - Poor. 45 out of 371 reviews
Rating 2 - Terrible. 36 out of 371 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sameer

They not even providing linen napkins in bathrooms. Only 2 big towels are available for use. Lifts are 2 slow. Cleaning must be imrove. Breakfasts are good variety.
Stayed 3 nights in Jan 2025

4/10 Poor

corinna

Disliked: Cleanliness, property conditions & facilities
Dirty, no hand towel, no toothbrush, no hair conditioner ,toilet plug,food so cold
Stayed 2 nights in Dec 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Pool area very outdated and uninspiring. One night of no hot water but fixed the next day. Transport minibus with loud exhaust idling for 2 hours outside my window
Stayed 4 nights in Apr 2025

6/10 Okay

Lewis

Liked: Staff & service
Building one wasn’t that bad but building two is not good. Dirty elevator and mosquitoes in the hallways.
Stayed 2 nights in Mar 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco viejo pero para el precio está muy bien
Stayed 1 night in Mar 2025

6/10 Okay

Lawrence

Disliked: Property conditions & facilities
Area of Patong close to family condo.
Stayed 1 night in Feb 2025

6/10 Okay

Lawrence

Not the cleanest area
Stayed 2 nights in Feb 2025

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにレストラン、マッサージ、ショッピングセンターがたくさん有って便利だった。
Stayed 6 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
Very handy to Malin Market (1 min walk) Quiet location, clean rooms.
Stayed 10 nights in Jul 2023

6/10 Okay

Manuel Guajardo

Liked: Staff & service
The property overall Was OK. Wi-Fi connection was not the best.
Stayed 12 nights in Feb 2023

8/10 Good

samira

Liked: Cleanliness, property conditions & facilities, room comfort
Bon sejour
Stayed 3 nights in Mar 2020

2/10 Terrible

Judy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020

6/10 Okay

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.

It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget friendly hotel

Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!
Stayed 6 nights in Feb 2020

10/10 Excellent

Susanna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good.
Stayed 4 nights in Feb 2020

6/10 Okay

Bob

Liked: Staff & service
Disliked: Cleanliness
I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould
Stayed 13 nights in Jan 2020

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel très bien et très bien située.

Acceuil : personnel de l'accueil pas compétent et qui parle très mal et comprennent l'anglais et surtout ils sont toujours accrocher à leur téléphone. Chambre : grande chambre, lit très confortable, très propre, climatisation au top, ménage fait tout les jours, frigo avec bouteilles d'eau remplie tout les jours, et les femmes de chambre qui sont compétentes et très souriante. Petit déjeuner : building 2 grand restaurant pour prendre son petit déjeuner, le staff est sympa, beaucoup de choix : œufs, omelettes, œufs brouillés, fruits, ect... Piscine : building 1 et 2 pas beaucoup de transat mais piscines très propres. Quartier : très calme et la sécurité qui fait des rondes tout le temps. Je recommande cet hôtel.
Stayed 20 nights in Dec 2019

2/10 Terrible

m

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service pictures on the website misleading and unimpressed not clean
Stayed 15 nights in Jan 2020

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to everything. The market was very close by and the staff was helpful.
Stayed 4 nights in Jan 2020

2/10 Terrible

Berkant

Disliked: Staff & service, property conditions & facilities, room comfort

Do stay

Pretty bad hotel staff was rude and the pool is nothing like in the picture
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this. We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches..
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L'albergo ha una clientela all'80% di indiani, seguono una buona presenza di russi e pochi europei o americani. L'hotel è da evitare assolutamente, il livello di maleducazione degli indiani è avvilente. La struttura stessa offre una colazione a scelta tra una specie di colazione internazionale carente degli elementi base (mancano ad esempio bacon, miele, biscotti, affettati e formaggi...c'è lo sciroppo d'acero ma mancano i pancake, che senso ha?) o una colazione indiana, che con tutto rispetto non ci si aspetta decisamente di trovare in Thaliandia e a gusto, fa abbastanza schifo come cibo per la colazione. L'assenza della colazione thailandese è comunque una enorme delusione. L'hotel non dispone di un vero ristorante ma di un bar dove è possibile ordinare tra 8 piatti nel caso si voglia mangiare in hotel, tanto vale non offrire proprio il servizio di ristorazione. Assurdo il divieto di portare cibo o bevande in camera, quando invece è consentito mangiare il cibo dell'hotel in stanza e bere le bibite del frigo bar (a pagamento ovviamente). Il personale è cortese e disponibile, come ci si aspetta che sia in Thailandia, le camere sono gradevoli anche se la pulizia si limita agli spazi a vista, dietro la porta d'ingresso ad esempio penso fossero mesi che nessuno pulisse visto quello che c'era. In un hotel a 4Stelle ci si aspetterebbe anche quanto meno una sedia in camera e un paio di sedie sul balconcino, ma non sono date in dotazione. Assente anche l'asciugamano per il viso.
Stayed 13 nights in Dec 2019

10/10 Excellent

Hariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs.
Stayed 2 nights in Dec 2019

8/10 Good

dunia

Liked: Cleanliness
Location was great. Just a few things need to be improved Not all lights in our room were working we reported it & nothing got fixed. Powerpoints weren’t working Clean hotel however they were delayed in making up our rooms daily. Our sliding door to the balcony wouldn’t open the whole way. Staff spoke very little English hard to communicate Pool was never attended at any time of the day. Not a place I’d stay at again
Stayed 9 nights in Nov 2019