Phước An Hotels

"Staff are amazing and they got me an upgrade"

"Excellent "

"We stayed in a 3 bed apartment and it was sufficient for 6 adults. I think the non en-suite toilet would have been better if it was bigger whilst the en-suite was too big. Breakfast was good and the choice was ok. Had Japanese food in the hotel and that was good. The view in the reception area was amazing. The location is very good and lively. Close to restaurants and shops. Not that far from the airport. Would recommend. "

"Everything was great"

"Great"

"Beautiful hotel, excellent location "

"Location and breakfast Definitely stay here"

"We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a staff member indicated that this type of issue “happens all the time,” which raises further concerns about ongoing safety standards. I will not be returning to this hotel. "

"Good "