Pilawa Gorna Holidays

I felt the property was a good value. It was fairly large with a good sized balcony. It even had a clothes washer. The one complaint would be the lack of bedding. Just one blanket. No top sheet or extra blanket even though there was a sleeper couch.

The room was amazing

This property was being renovated when we were there but it resulted in an odd layout. Our room had two king-size beds rather than a seating area as advertised. This was weird and disappointing. Staff although professional if approached, appeared aloof at other times. The price of the room was good and the location was convenient.

The check in message was quite late arriving and i didn't see it. I had to ask for it to be resent. It wasn't a problem and once resolved i was able to access the property easily.

Great hotel in almost every way except for 2 things: Elevators are slow and you will end up waiting a long time. Check in- the queue was horrendous. Apart from that, nice hotel with good breakfast. Room was big. The earplugs were a worry, and after some research, it seems they are needed on a weekend. We were there on a Monday, so we had a quiet night.