Pilzone Hotels

"Staff were friendly and helpful. Special thanks to Maria and Daniel at reception, who made us feel very welcomed. We were offered a free 90 minute spa and enjoyed it. We took a taxi from the airport to the hotel costing 20 euros, cheaper than what we were quoted by Uber. We managed to book the hotel shuttle back to the airport, costing 5 euros per person. Would have been better if the shuttle ran for a longer period of time instead of the very restricted time, and if the driver would help with the luggage. "

"Staff were responsive to messages, polite, and friendly. "

"Fantastic location, stay and pool"

"Had a fabulous time at Lake Suites and More hotel. We booked a superior double room with lake view and stunning panoramic view of lake Iseo! The room was nice and clean, with a comfortable bed, great shower, a coffee machine and large TV. Everything we needed for a special stay and enjoyed our breakfast very much, especially the coffee. Would definitely recommend and stay again! "

"Everything was good, I did not eat in the hotel. But room was great"

"Friendly staff, comfortable, clean room"

"The property is beautiful and the staff are friendly. While the location requires a car, many lovely sights are just a short drive away. The breakfast selection is good and regularly topped up, though the service is entirely self-service (including seating) and feels impersonal. Some non-inclusive items are available, but they are very expensive, which discourages ordering. Our room needed some maintenance. Parts of the floor tiles were coming loose, posing a risk of cuts, so we had to keep our toddler in footwear at all times. The bath taps were stuck and unusable; although the separate shower worked, it would have been nice to run a bath for our child. We reported this twice but received no feedback or repair. The wall plugs were also quite loose, requiring extra care. During our stay, two weddings were held. The first night was very loud, with noise directly outside our window, resulting in poor sleep. The manager apologised the next morning and explained it was unusual, and thankfully the second wedding was much quieter with no disturbance."

"It was a very nice and clean hotel. Definitely unique looking building surrounded by convention center complex. the staffs were absolutely helpful and kind. A clean modern room with a big balcony equipped well. Bed and pillows were comfortable. It’s a bit far from Bergamo city center but easy access by tram or walk. Also it has a big parking garage so all types of car will fit. Can’t expect anyone, it was a wonderful stay."

"Lovely hotel and room with balcony. In a quiet part of town. About a 15 minute walk to a local supermarket. The room would benefit from a kettle to be ale to make a drink, but there are some vending machines on the ground floor for snacks and drinks - cash only."