Pines Lake Holidays

One staff member, Elin, was wonderfully cordial and helpful. Another staff member was curt and not at all helpful. Unfortunately I did not have hot water available in the shower. I reported this. Someone came to supposedly help, and told me,"this works fine" but, in fact, when I showered the next day there was no hot water, so I had to tolerate three days without hot showers. Otherwise the room was okay--the bed was reasonably comfortable, it was quiet, and I slept well. The pillows could have been better.

Elevators could use some work.

Great location. Corner room has really good view.

Easy check in, clean, and professional

Clean room and the bar and also the rooftop is amazing