Pinheiro Holidays

Great views and facilities. Staff very friendly and food of good quality. Room was amazing

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.

Too expensive for the service they offer

Absolutely amazing views! Can’t get any better, restaurant around amazing food, very friendly and room is superb greatly recommend it!!

We have had the best five day stay at the hotel. The reception staff are simply amazing they even gave us a welcome drink upon arrival, told us everything we needed to know about the hotel and surrounding area. They have been so helpful, informative and generous, nothing was too much trouble. Sofia in particular helping us with our car hire needs. We've made amazing memories and it was so lovely to return to this haven after a long walk a welcoming place in a fabulous area. Honestly we have loved everything from our truly scrumptious breakfast which catered for everyone. From fresh warm bread to stunning fruit, fresh croissants and warm food. Freshly squeezed juice. All the staff from the cleaner to reception were just so kind and caring. We would not hesitate to return.