Pipaon Holidays

Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.

The breakfast was good. The bed was pretty comfortable and the room was large. The parking situation was not good though. Had to park far away, and it did not work for a French rental car. Unacceptable situation! I would not stay there again.

Checking was tru WhatsApp, not lobby on premises

The hotel itself was gorgeous and our adjoining rooms for my party of four was wonderful. I rarely leave bad reviews, but I’ve stayed at varying levels of hotels, and for the lovely amenities offered at this hotel, the food and drink options were disappointing. When we checked into the hotel the only food option available was the higher end restaurant. We had hoped to have a light, affordable meal either at a mid-range price point or room service. Neither was available. I can’t speak about the breakfast, but the coffee was almost undrinkable. As for the main dinner restaurant the presentation was lovely, but the food was mediocre for the caliber. Of approximately ten options listed on the menu, only two were not vegetarian. We ordered several dishes, with the mixed vegetables being the best and the steak being the worst. The steak was chewy, unevenly salted, and lacked flavor. Overall, I would stay here again, but would be prepared to eat/drink in town.

Wonderful location by the Bilbao Athletic Club stadium. Easy walk or tram ride to Guggenheim Museum or el Centro. Superb breakfast buffet.