Minibar, desk, iron/ironing board, cots/infant beds
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Reviews of Hotel Galileo

1 out of 5
Hotel Galileo
Via Santa Maria 12, Pisa

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 75 reviews" "
Rating 8 - Good. 33 out of 75 reviews" "
Rating 6 - Okay. 19 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, but noisy
Great location, only a short walk to the tower. However our room was right by reception and it was very noisy. We didn't get much sleep, but were only there for one night so it wasn't too bad.
Stayed 1 night in Oct 2018

6/10 Okay

Sarah

Cheap and very basic but great location
Great location and lovely building. Friendly and helpful receptionist. The room was very basic and a bit shabby but the sheets were clean. Bathroom located down the corridor which wasn’t ideal, but it was a bargain price for the location.
Stayed 1 night in Aug 2018

8/10 Good

Peter L

Lovely location provided it's cool!
Close to the main sites, clean and tidy and friendly reception but room was very hot!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great price,high walk ability score!
We stayed in Pisa one day and this hotel was the perfect spot. 20 min walk from the train station, and 5 minute walk to the tower. Room had great character, was clean and comfy and when we get home we are going to look for their towels.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional room with private bathroom
We had a triple room with a double bed and one single. Nice and clean big room with a traditional Italian decor, includes a sofa and private bathroom which seems to be hard to find at this price range in Pisa. Filter Cafe opposite hotel offers excellent breakfast with discount for guests staying at hotel. Close to the Leaning Tower, 6/7 minutes walk. Only issue we had were the mosquitoes.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not at all what we expected. Had to walk through a garage and up flight of stairs to find front desk. Very sparse with no normal amenities. Ladies at front desk were very nice.
Stayed 3 nights in Sep 2017

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Good hotel, clean, family room was big enough for our family of 4. Easy walking to the tower. Lots of cafes, and a grocery store very close by,
Stayed 1 night in Jun 2017

4/10 Poor

jason, Utah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortably HOT!!
The overall hotel was nice, but it was unbeilevably hot and uncomfortable. The hotel had no AC and it was close to 95 degrees. The window had to be left open and there were people talking and partying outside until 0130, I could hear them through my ear plugs. I woke up several times in a hot sweat. We even asked if there was a fan we could have and they had nothing. I would only recommend this hotel in the winter when it is cool outside. On the other hand, the staff was nice and very helpful.
Stayed 1 night in Jun 2017

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmed in Pisa
The Hotel Galileo met and exceeded our expectations. What some people might call lacking in amenities, we feel the hotel more than made up for in charm and authentiscity! It's location is in excellent walking distance to a river walk along the Arno River, beautiful shopping areas, eateries, the train station and of course the Leaning Tower. The hotel does not provide breakfast but there is a really cool coffee shop across the street called Filter, that serves excellent coffee which compliments it's breakfast and lunch menu. We would definitely stay there again and would also recommend it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Central location at a bargain price.
The location of this hotel is excellent for all of the major tourist sites and only a 10 minute walk from the Pisa Centrale. The hotel isn't fancy by any means, but is very clean and comfortable. Hotel staff was friendly and helpful with recommending local restaurants and sites to see (other than the tower).

8/10 Good

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good balance: location and price
The hotel location is amazing, you can walk everywhere. Nevertheless, if you arrive by car, it is located in a restricted area, but they can help you to arrange a temporal permit to drive in and park in front of it. Our room was huge for European standards :) ... all amenities necessary to spend a comfy night. Front desk lady was really nice and helpful. The only negative point was that we booked the room for 4 people, and apparently it was only for 3 people. But they were pretty helpful to solve the situation. Definitely have it it mind if I come back to Pisa.

8/10 Good

Tazeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Amazing

10/10 Excellent

Plamena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small city hotel with top location
Super clean hotel with comfortable room. Best quality of service - lovely staff with perfect english, very very kind! Private bathroom, free fast wi fi in the room, hot water non stop, top location. Only 3-4min walk from the tower and 10-15min with public bus from airport. Just more then perfect for this price!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tower
Reception hostess was very nice and welcoming. I booked a shared bathroom but it was private, just not in the room. But there was a sink in the room. Close to leaning tower, a straight shot down the street. Arno river down the street in opposite direction. Coffee place right across the street, as well as plenty of restaurants and coffee places further along. Hallway echoes! I wasn't disturbed, I sure hope I didn't disturb anyone, as the keys when opening the doors were very loud.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to pisa tower.
Staff does not speak english and they don't have 24 hour services. No AC, no elevator and beds are not comfertable . I would not recommend it .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 18th century "palazzo". Incredible staircase! Very close to everything worth seeing in Pisa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised. The bathroom was newly renovated and clean. The beds and pillows were comfortable. The room was a good size for our family of 5.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy hotel in a decent location.
The family that owned this hotel were lovely. Unfortunately the hotel was next to an extremely noisy road which had people shouting out every night to the early hours of the morning. Also the rooms were right next to the reception desk which meant you could hear everyone coming and going throughout the whole night. The fanlight above the door let copious amounts of light flood the room right through the night. Stayed 4 nights and didn't get a decent night sleep. This hotel is in a great location near to the tower but would spend a little extra and go elsewhere.

8/10 Good

Frank, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gotta love those tiny elevators!
Parking in the immediate area is not allowed but we easily found a spot about 200 meters away. The reception area is up one level from the street but an elevator gets you to the second floor reception area. Our room was up one floor from there. Bed was comfortably firm. Clean and very friendly.

8/10 Good

Sam, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very authentic property in the heart of the city
Such a cool and traditional property. In the heart of the city but yet quiet at night. Close to the Tower and lots of great cafes and restaurants. We will be back. Thanks to the helpful staff.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute NO-GO
The building is old, but the rooms are not without charm. The rooms are clean and the hotel itself is located close to coffee places, restaurants and atractions. Other than that this was the worst hotel experience I can think of. It is one thing that the shower and toilette were not functioning (shower always turning hot and cold by itself and toilette not flushing), the small heater for this huge and cold room (weather was also cold) was in a bad condition. Furthermore there is no elevator and there are some good steps to reach the first floor, so if you are taking some heavy bags you might find it difficult to take them up to your room (nobody will help you with them either). The wi-fi signal was low to non-existant in the room. What was really beyond imagination, was the unfriendly guest treatment. After the already unpleasant first night due to the described aspects above, the first thing (no "good morning" or "do you have a moment of time") we were met with when steping out of our room in the morning was the mother of the owner barking at us in italian and the owner lecturing us about a misunderstanding regarding the check-in time. Never in my life have I come across such unprofessional guest treatment! This italian "1- star hotel", which can not be considered more than a hostel is an absolute NO-GO.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bellissimo e caldissimo
Bellissimo e vicinissimo al centro ma senza aria condizionata...
Stayed 1 night in Aug 2018

6/10 Okay

maite

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel.
Hôtel au premier étage d'une maison bourgeoise, chambre d'aspect ancien mais propre. Accueil charmant. Proximité de la tour et du centre ancien. Parking payant proche.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto gradevole molto vicino alla Piazza dei Miracoli
Stayed 1 night in Aug 2018

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Muy buen servicio y atenciones sobre todo de franchesca. Nos localizó para guiarnos respecto a horarios de hospedaje y tips de llegada. Servicio muy bueno y de calidad
Stayed 2 nights in Jul 2018

6/10 Okay

Claudie

Disliked: Cleanliness, property conditions & facilities, room comfort
chambre décevante
bon accueil, quartier sympas, chambre vieillotte, salle d'eau vétuste, pas de clim, je ne recommande pas...
Stayed 1 night in Jul 2018

8/10 Good

Franco

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

CARLOS

Disliked: Property conditions & facilities
No fue lo esperado
Por el precio creia que era un hotel mas confortable.. El baño muy chico, apenas subia el agua. Falta mantencion
Stayed 1 night in Jun 2018

6/10 Okay

juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ojo con los mosquitos
Recomiendo llevar protección para los mosquitos, en la habitación y en las calles. Falta de aire acondicionado y baño propio.
Stayed 1 night in Jun 2018

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
comodo per visitare il centro di pisa
ottima posizione per visitare la città e va bene anche peri bambini
Stayed 1 night in Jan 2018

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Chambre bien chauffée en hiver !
Stayed 2 nights in Dec 2017

10/10 Excellent

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place for a few nights.
Location is perfect, the room is modest, but has everything needed. The towels are perfectly white. Francesca, the hostess, was very nice and helpful.
Stayed 3 nights in Dec 2017

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima, proprietarie molto cortesi e disponibili, buono rapporto qualità prezzo presso alcune osterie/trattorie consigliate.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Buona posizione e buono il prezzo. La struttura è molto bella, un po' meno l'arredamento ed i letti.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Estancia muy comoda. El personal del Hotel nos ha puesto mil facilidades en todo. Muy centrico y en calle tranquila cerca de todo. MUY recomendable
Stayed 2 nights in Oct 2017

8/10 Good

Cédric

Liked: Cleanliness, staff & service, room comfort
Hôtel très bien situé et un très bon accueil par contre un établissement un peu vétuste...
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
una buona camera, anche per 4/5 persone:stanzaun pochino fané' ma comunquebuona di un grande appartamento,ottima posizione per visitare duomo e torre di Pisa
Stayed 1 night in Aug 2017

10/10 Excellent

Frédéric , Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent hotel a Pise
J'ai réservé cet hotel pour notre famille (4 personnes) et nous avons eu un appartement sublime, par contre pas d'air conditionné. L'hotel est situé au 1er etage d'un ancien palazzio qui a été transformé au centre de Pise. A voir et revoir.
Stayed 1 night in Aug 2017

4/10 Poor

Kim, Denmark

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel, yet nice location
We had the suite, which was a bigger room, about 5 x 5 meters plus bathroom. No aircon, and that is a problem in July. No facilities at the hotel. This is a place where you spent the night and nothing more. Nice location.
Stayed 3 nights in Jul 2017

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Muy agradable, muy responsables, Francesca la chica de recepción fue muy amable y nos esperó para darnos todas las indicaciones. Se esmeró por atendernos bien. Tranquilo y bien ubicado. Solo un detalle, la cama "matrinomial" son en realidad dos camas individuales no muy bien unidas.
Stayed 1 night in Apr 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

2/10 Terrible

oscar, argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
estafa
nunca me aloje. llegue al hotel luego de subir 3 escaleras acarreando mis 2 valijas y me respondieron que no tenian lugar y que la reservacion era para el mes siguiente. me fui a otro hotel con idea de regresar al dia siguiente pero como por el esfuerzo fisico empece con lumbalgia hable por telefono diciendo que no podia regresar. el 25 de abril llego a mi resumen de tarjeta de credito un descuento de 70Euros o su equivalente en U$S 76,27. por un dia de alojamiento en el hotel Galileo.Si no les ubiera avisado tendrian derecho a decirme le cobramos porque mantuvimos su reservacion todo el dia,pero les insisto hable por te. antes de desayunar al ver la dificultad que me significaba volver a acarrear las valijas por esas escaleras.

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pulito ed economico
Personale gentilissimo e disponibile,camere confortevoli e pulite.

6/10 Okay

Mathieu

Liked: Cleanliness, staff & service, room comfort
close to everything but extremely noisy
great service, great place, great price quality balance but extremely noisy, between the thin walls of the hotel and the huge noice of the street ( 1st floor with thin windows ) I woke up almost every hour ! same for my girlfriend...